Sean Lee
Valrico
Summary
Professional in order management with strong focus on accuracy and efficiency. Proven ability to streamline processes, enhance team collaboration, and adapt to evolving needs. Skilled in data entry, and customer service with results-driven mindset. Reliable and flexible, consistently ensuring smooth operations and timely order processing.
Overview
12
12
years of professional experience
Work History
Order Entry Coordinator
American Builders Supply
12.2020 - Current
- Assisted in training new Order Entry Coordinators, sharing best practices for efficient and accurate order management.
- Provided excellent customer service by promptly addressing inquiries and resolving issues related to order entry and delivery.
- Managed time effectively to handle fluctuating workflow demands without sacrificing attention to detail or accuracy in data entry tasks.
- Consistently met or exceeded performance goals for order volume and processing speed, contributing to overall team success.
- Communicated with customers to address order inquiries, changes and cancellations.
Search Engine Evaluator
RaterLabs
06.2019 - 05.2020
- Enhanced search engine accuracy by conducting comprehensive evaluations of query results.
- Contributed to search engine optimization by analyzing website content for relevance and quality.
- Improved user experience by identifying and reporting issues in search engine algorithms.
Crew Member
Arby's
06.2013 - 06.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Bachelor of Science - Information Technology
University of South Florida
Tampa, FL12-2018
Skills
- Teamwork orientation
- Timely and Accurate Performance
- Efficient Task Management
- Data entry proficiency
Timeline
Order Entry Coordinator
American Builders Supply
12.2020 - Current
Search Engine Evaluator
RaterLabs
06.2019 - 05.2020
Crew Member
Arby's
06.2013 - 06.2018
Bachelor of Science - Information Technology
University of South Florida
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