Deborah Mendoza
Saint Paul,MN
Summary
Proven expert in fulfillment management and teamwork orientation, I significantly enhanced operational efficiency at White House Custom Colour. Skilled in record maintenance and adept at fostering collaborative environments, I consistently processed up to 300 orders daily, surpassing delivery targets through meticulous attention to detail and prioritization. Efficient Order Entry Specialist known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data entry accuracy, customer service excellence, and process optimization. Excel in time management, problem-solving, and communication, ensuring seamless order processing and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Order Entry Specialist
White House Custom Colour
Eagan, MN
05.2021 - Current
- Sort, separate, and enter orders according to specific departments.
- Maintained confidentiality of sensitive customer information and adhered to data protection policies at all times
- Entered and processed customer orders accurately and efficiently, ensuring timely delivery
- Managed a high volume of order entries daily, averaging 75 to 300 orders per day.
- Performed data entry tasks with a high level of accuracy while meeting strict deadlines
- Trained new employees on the company's order entry procedures, systems, and protocols
Packaging Specialist
White House Custom Colour
Eagan, MN
03.2017 - 05.2021
- Maintained a high level of accuracy and attention to detail while inspecting finished products for quality assurance.
- Operated packaging machinery to assemble, label, and package products according to company standards.
- Collaborated with team members to meet daily production goals, and ensure timely completion of orders.
- Followed safety protocols, maintained a clean and organized work area to prevent accidents, or product contamination.
- Assisted in inventory management by accurately counting, recording, and reporting stock levels.
- Performed routine maintenance on packaging equipment to ensure optimal functionality.
- Trained new employees on packaging procedures, safety guidelines, and quality control measures.
- Resolved packaging issues by troubleshooting equipment malfunctions, or adjusting settings as needed.
- Utilized computer systems to track inventory levels, update order statuses, and generate shipping labels.
- Collaborated with cross-functional teams, such as production planning and logistics departments, to coordinate packaging schedules.
Client Delivery
White House Custom Color
Eagan, MN
01.2013 - 03.2017
- Processed and prepared shipments for delivery, ensuring accuracy and timeliness.
- Collaborated with team members to efficiently load and unload trucks, optimizing productivity.
- Implemented safety protocols within the shipping department to prevent accidents or injuries.
- Maintained accurate records of shipped items, including tracking numbers and delivery confirmations.
- Assisted in training new team members on proper shipping procedures.
- Contributed ideas for process improvements that resulted in cost savings, or increased efficiency.
- Managed multiple tasks simultaneously while adhering to strict deadlines in a fast-paced environment.
- Performed quality checks on outgoing shipments to ensure accurate labeling and documentation.
- Maintained a clean and organized work area to promote efficiency and safety.
- Operated various shipping equipment, such as pallet jacks, hand trucks, and forklifts, in a safe manner.
- Inspected packages for damage or discrepancies, promptly resolving any issues to maintain customer satisfaction.
Education
Cosmetology
Empire Beauty School
Eden Prairie, MN06-2010
American Sign Language Interpreting
St. Paul College
Saint Paul, MN08-1999
Skills
- Record maintenance
- Work prioritization
- Deadline oriented
- Attention to detail
- Data entry skills
- Fulfillment management
- Deadline management
- Order tracking
- Teamwork orientation
- Invoicing and billing
- Materials inspection
- Shipment processing
- Shipping procedures
- Picking orders
- Preparing packages
- Order proofing
- Tracking packages
- Managing returns
- Order logging
Timeline
Order Entry Specialist
White House Custom Colour
05.2021 - Current
Packaging Specialist
White House Custom Colour
03.2017 - 05.2021
Client Delivery
White House Custom Color
01.2013 - 03.2017
Cosmetology
Empire Beauty School
American Sign Language Interpreting
St. Paul College
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