Summary
Overview
Work History
Education
Skills
Timeline
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Sean Malone

Sean Malone

Jonesborough,TN

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Outback Steakhouse. Close to proficient in American Sign Language, I excel in training and mentoring staff, fostering team performance, and implementing effective communication strategies to enhance operational efficiency. Always eager to learn and adapt in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Server/Bartender

Outback Steakhouse
07.2007 - Current
  • Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
  • Trained new team members on menu knowledge and service standards.
  • Was excited to have the opportunity to wait on deaf and hard of hearing tables and be able to serve them in the language
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Barback

Sports Stop Pub & Grill
08.2016 - 08.2018
  • Assisted bartenders with drink preparation and inventory management.
  • Trained new barbacks on operational procedures and safety measures.
  • Restocked ice, condiments, and snacks.

Sandwich Artist and Assistant Manager

Subway
08.2006 - 06.2007
  • Crafted sandwiches to customer specifications, ensuring freshness and quality standards.
  • Trained new staff on sandwich preparation techniques and safety protocols.
  • Monitored inventory levels, assisting in timely restocking of ingredients and supplies.
  • Led team in achieving operational efficiency through process improvements and strategic planning.
  • Mentored staff, fostering professional development and enhancing team performance.

Education

No Degree - American Sign Language

Mt. San Jacinto College
San Jacinto, CA

Welding

Northeast State Community College
Blountville, TN

Skills

  • Strong work ethic
  • Exceptional customer service
  • Knows American Sign Language
  • Good at training people
  • Reliable, always on time and rarely calls out
  • Flexible with hours and jobs
  • Likes to learn everything I can

Timeline

Barback

Sports Stop Pub & Grill
08.2016 - 08.2018

Server/Bartender

Outback Steakhouse
07.2007 - Current

Sandwich Artist and Assistant Manager

Subway
08.2006 - 06.2007

No Degree - American Sign Language

Mt. San Jacinto College

Welding

Northeast State Community College

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