Kimberly Marshall
Leesburg,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Representative
Fog Smoke and Vape
Yalaha, FL
09.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
Lifeguard
Universal Studios
Winter Park, FL
08.2022 - 01.2023
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
Inventory and Day Stocking, Trainer
Walmart
Leesburg, FL
01.2020 - 12.2021
- Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
- Organized stock in warehouse shelves to ensure efficient product location.
- Reported any damaged goods to supervisor immediately upon unloading.
- Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
GED -
Lake Technical Center
Eustis, FL03-2018
Skills
- Customer Service
- Customer Relationship Building
- Cold-Calling
- Product and Service Knowledge
- Personnel Training
- Product and Service Sales
References
References available upon request.
Timeline
Sales Representative
Fog Smoke and Vape
09.2023 - Current
Lifeguard
Universal Studios
08.2022 - 01.2023
Inventory and Day Stocking, Trainer
Walmart
01.2020 - 12.2021
GED -
Lake Technical Center
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