Sean Matruski
Virginia Beach,VA
Summary
Proven Sales Officer adept in customer engagement and account management, I've significantly boosted sales performance through strategic planning and strong interpersonal communication. Leveraging product knowledge and sales expertise, I've cultivated lasting client relationships, driving high customer retention for JORO Logistics and Lowe's.
Overview
14
14
years of professional experience
Work History
Amazon Delivery Driver
JORO Logistics
02.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Associate Specialist
Lowe’s Home Improvement Centers, LLC
03.2013 - 10.2019
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Sales Officer
Parker Systems, Inc
08.2010 - 10.2012
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
Education
Associate Of Business Administration - Business Administration
Tidewater Community College
Virginia Beach, VA05.1998
Skills
- Customer Engagement
- Account Management
- Customer Relations
- Product and service knowledge
- Interpersonal communication skills
- Product and Service Sales
- Sales expertise
- Customer Needs Assessment
Timeline
Amazon Delivery Driver
JORO Logistics
02.2021 - Current
Sales Associate Specialist
Lowe’s Home Improvement Centers, LLC
03.2013 - 10.2019
Sales Officer
Parker Systems, Inc
08.2010 - 10.2012
Associate Of Business Administration - Business Administration
Tidewater Community College
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