Personable tax filing professional with proven leadership skills, overseeing and managing a team of tax professionals to ensure accurate and timely filing. Able to effectively handle challenging clients and provide exceptional customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tax Preparer
H&R Block
Vancouver, WA
12.2023 - Current
Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
Oversaw dozens of other tax professionals and office staff. Keeping members to professional and security standards.
Responsible for working with disgruntled or unsatisfied customers; giving them the service they were looking for and explaining their tax situation in a manner they understood
Education
Bachelor of Arts - Accounting
Washington State University Vancouver
08-2027
Skills
Documentation filing
Document Preparation
Records Management
Information Security
Complaint Handling
GAAP expertise
Coaching
Overtime Management
Cash Handling
Documentation And Reporting
Leadership
Giving Constructive Feedback
Certification
Certified Public Accountant (CPA) - American Institute of Certified Public Accountants.
Program Supervisor, Refugee Resettlement & Integra at Lutheran Community Services Northwest (LCSNW)Program Supervisor, Refugee Resettlement & Integra at Lutheran Community Services Northwest (LCSNW)