Sean McMahon
Monticello,NY
Summary
Professional Summary
Dedicated professional with a history of meeting company goals. Successful in utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance overall performance. Reliable employee who offers excellent communication skills and good judgment. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Propane Specialist
Superior Plus Propane
01.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Attended training programs to deepen professional skillset.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Paramedic
Ellenville Rescue
09.2018 - Current
- Assesses patient condition through physical and verbal exams and by collecting information from patients and others at the scene.
- Develops and maintains rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegates life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapts treatment plans quickly and effectively based on changing patient conditions and reactions.
- Conducts equipment and vehicle checks to maintain continuous and safe operations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure
Operations Manager
Suburban Propane
02.2022 - 01.2023
- Establishes positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identifies and resolves unauthorized, unsafe, or ineffective practices.
- Sets, enforces, and optimizes internal policies to maintain responsiveness to demands.
- Plans and resources personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviews shift reports to understand current numbers and trends.
- Works within matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Coordinates and monitors activities and resource allocation to maintain profitability of projects.
- Offers real-time scheduling guidance to staff and partners.
- Efficiently assists service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Accomplishes multiple tasks within established timeframes.
- Onboards new employees with training and new hire documentation.
- Maximizes performance by monitoring daily activities and mentoring team members.
- Coordinates fleet maintenance.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Operations Supervisor
Transcare EMS
12.2001 - 02.2022
- Motivates and trains employees to maximize team productivity.
- Enforces regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhances operational performance and reduces labor expenses by developing and optimizing standard practices.
- Encourages and promotes ideas aligned to business needs and benefits.
- Develops and deepens relationships with customers and vendors.
- Monitors logistics between main office and satellite locations.
- Trains new employees on proper protocols and customer service standards.
- Responds safely and appropriately to emergency medical calls providing advanced life support services within local and state protocol.
- Upholds and utilizes safe work practices within OSHA guidelines.
- Stays current and up to date on all medical practices by attending continuing medical education (CME) courses.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets
Education
Paramedicine
SUNY Ulster
Stone Ridge, NY08.2009
Skills
- Supervision and leadership
- Customer Service
- Staff Training
- Problem Anticipation and Resolution
- Workflow Optimization
- Inventory Management
- Policies and Procedures Implementation
- Maintaining Compliance
- Operation Monitoring
- Managing Fleet Vehicles
- Payroll Administration and Timekeeping
- Cultural Awareness
- Information Security
- Organizational Skills
Affiliations
Town of Liberty Volunteer Ambulance:
- Served as a volunteer for approximately 17 years. Held both executive and road offices to include the position of Captain. I gained supervisory experience and learned to work within budgets.
Town of Forestburgh Fire Department:
- Served as a volunteer for approximately 5 years.
White Sulphur Springs Fire Department:
- Served as a volunteer for approximately 5 years.
Timeline
Propane Specialist
Superior Plus Propane
01.2023 - Current
Operations Manager
Suburban Propane
02.2022 - 01.2023
Paramedic
Ellenville Rescue
09.2018 - Current
Operations Supervisor
Transcare EMS
12.2001 - 02.2022
Paramedicine
SUNY Ulster
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