Summary
Overview
Work History
Education
Skills
Timeline
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Sean Mirabella

Eastvale,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering customer support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

1
1
year of professional experience

Work History

Warranty Administrator

GCH Automotive Systems
05.2023 - Current
  • Reviewed warranty orders for proper completion, accuracy and legibility to reduce processing delays, processed claim paperwork, and followed up on missing information to complete processing.
  • Handled customer inquiries and suggestions courteously and professionally while actively listening to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed timely and effective replacement of damaged or missing products, while developing and updating databases to handle customer data.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Calculated adjustments and refunds while maintaining confidentiality of client finances and records.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Developed and maintained databases to store customer information.
  • Preserved customer confidence and protected operations by keeping information confidential.

Event Coordinator

This Is Love Foundation
01.2023 - Current
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Recruited and coordinated event volunteers.
  • Utilized social media to promote events and increase attendance.

Education

Associate of Arts - Psychology

St. John's River State College
St. Augustine, FL
12.2022

Skills

  • Email Etiquette
  • Understanding Customer Needs
  • Customer Complaint Resolution
  • Complex Product Knowledge
  • Document and Records Management
  • MS Office Proficiency
  • Refunds and Exchanges
  • Administrative, Office, and Clerical Support
  • Investigate Claims
  • Mail Handling

Timeline

Warranty Administrator

GCH Automotive Systems
05.2023 - Current

Event Coordinator

This Is Love Foundation
01.2023 - Current

Associate of Arts - Psychology

St. John's River State College

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Sean Mirabella