Bartender/Floater/Assistant to the General Manager
Sultana Cafè and Hookah Bar
Indianapolis, IN
05.2022 - 01.2026
Created signature cocktails and customized drinks based on customer preferences.
Managed bar inventory, ensuring stock levels met operational demands.
Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Trained new bartenders on drink preparation and bar etiquette standards.
Facilitated operational support for front of house employees.
Facilitated administrative tasks and inventory management to enhance operational efficiency.
Bartender
TGI Friday’s
Indianapolis, Indiana
05.2017 - 08.2019
Provide friendly customer service through a pleasant demeanor
Deliver quick and efficient service
Ensure guests were satisfied with their experience
Accommodation Support Professional
Adaptive Educational Services @IUPUI
Indianapolis, Indiana
04.2015 - 05.2017
Provide face-to-face services to clients
Provide customer service via calls to the center
Maintain accurate documentation for each client
Helped establish new filing system
Tutor
Math Assistance Center @IUPUI
Indianapolis, IN
08.2011 - 09.2013
Facilitated high-level mathematics tutoring sessions for college students.
Education
Bachelor of Science - Applied Mathematics
Indiana University-Purdue University
Indianapolis
05.2017
Skills
Language: English, conversational American Sign Language
Clerical/Administrative: Office procedures, office phone use, organizational file systems
Guest Services: Front desk, hospitality, coordination of appointments & events, hold ease of communication with clients of diverse backgrounds & abilities
Teamwork: Skilled at working as part of a team to reach a common goal, cross-functional leadership & training
Timeline
Bartender/Floater/Assistant to the General Manager