Developed and implemented marketing campaigns to increase customer engagement.
Conducted market research to identify new opportunities for product development.
Created content strategy plans to improve customer experience across multiple platforms.
Analyzed website traffic metrics and adjusted strategies accordingly.
Developed and implemented digital marketing campaigns to increase brand awareness.
Managed customer accounts, troubleshooting any issues that may arise with digital solutions.
Inspector Team Leader
Terminix Inc
Topeka, KS
09.2019 - 03.2021
Provided technical expertise and guidance to team members on inspection techniques, problem solving, and root cause analysis.
Developed and implemented quality control policies and procedures to ensure that all products met customer requirements.
Inspected customer needs before and after service through daily team meetings, addressing concerns and reviewing performance metrics for enhanced customer satisfaction.
Created ongoing strategies for maintaining customer success.
Conducted daily meetings with team members to review performance metrics, address any issues or concerns, and discuss improvement opportunities.
Media Account Executive
Alpha Nedia
Topawa, KS
11.2014 - 03.2019
Developed and implemented promotional campaigns to increase brand awareness.
Created, monitored and adjusted media plans to ensure maximum reach of target audiences.
Conducted market research and analysis to identify potential opportunities for new business growth.
Store Manager
Cross Midwest Tire
Salina, KS
07.2013 - 02.2014
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.