Well rounded and results driven. Accuracy and time management oriented.
Dedicated and loyal. Ready to stand out and deliver
Overview
16
16
years of professional experience
Work History
Equipment Technician
First Due Services
03.2023 - 11.2023
Troubleshot equipment failures and remedied problems to restore functionality.
Performed frequent inspections of company equipment and corrected malfunctioning equipment.
Understood and read technical manuals and blueprints.
Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
Fulfillment Associate
Amazon
11.2022 - 02.2023
Selected and filled orders from stock to fulfill customer requirements.
Followed procedures at all times for personal and team safety.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Communicated with other departments to facilitate fulfillment activities and address issues.
Account Executive
Rapid Response Monitoring
01.2017 - 06.2022
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Managed over 75,000 security accounts with 300 individual clients
Data Entry Specialist
Rapid Response Monitoring
02.2015 - 01.2017
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Maintained files, records and chronologies of entry activities.
Lumber Yard Associate
Parksite
05.2008 - 12.2014
Assisted customers in determining best-fit products and located desired items in lumber yard.
Moved bulk customer orders with safe operation of forklifts.
Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
Education
No Degree - Communications/Journalism
St. John Fisher University
Rochester, NY
High School Diploma -
Liverpool High School
Liverpool, NY
06.2007
Skills
Data Collection
Customer Service
Management Experience
Microsoft Office Applications
Account Management
Accomplishments
2016 Rapid Response Data Entry Employee of the Year
Timeline
Equipment Technician
First Due Services
03.2023 - 11.2023
Fulfillment Associate
Amazon
11.2022 - 02.2023
Account Executive
Rapid Response Monitoring
01.2017 - 06.2022
Data Entry Specialist
Rapid Response Monitoring
02.2015 - 01.2017
Lumber Yard Associate
Parksite
05.2008 - 12.2014
No Degree - Communications/Journalism
St. John Fisher University
High School Diploma -
Liverpool High School
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