Adobe Photoshop
Sean Myers
Lafayette,LA
Summary
Experienced customer service rep and healthcare caregiver bringing exceptional written and oral communication, problem-solving, and analytical eye to detail in every aspect. I will be starting full time grad school in January and am looking for a stable and consistent job for the next few years while I pursue my degree.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Erik Guillory State Farm
11.2023 - 05.2024
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
Activities Coordinator
Aspire Behavioral Health
03.2023 - 09.2023
- Responsible for clinic events as well as daily and monthly activities for clients
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Maintaining materials, organizing events, and assembling rooms/activities
- Responsible for the care of 3-4 clients weekly including behavioral health, hygienic needs, and safety care
- Adhering to all HIPPA laws and maintaining professional relationship with clients and their parents.
- Developed and implemented themes and activities for children between ages of 2 and 16.
Senior Commercial Lines Account Associate
BXS Insurance
12.2019 - 01.2023
- Sole account associate for 4 Executive Producers and their book of business as well as 4 Account Managers
- Duties include running monthly Loss Runs, Endorsements, Cancellations, Renewals, Payments and Invoices, as well as coordinating between Account Managers and customers via phone, email, etc
- For all customer service needs.
Senior Sales Associate
Luxottica/Sunglass Hut
05.2017 - 05.2018
- Worked independently on administrative duties, maintaining store upkeep/product sales, and handling cash.
Education
Bachelor of University Studies - Child Psychology
University of Louisiana Lafayette
Lafayette, LA05.2018
Graduated 2011 -
Opelousas Catholic High School
Opelousas05.2011
Skills
- Administrative
- Creativity
- Critical Thinking
- Psychology Disabilities
- Safety Care
- Scheduling
- Product Knowledge
- Complaint resolution
- Quality Control
Otherlanguages
French (basic)
Software
Microsoft Office
Interests
Gardening, Art, Video Games
Timeline
Customer Service Representative
Erik Guillory State Farm
11.2023 - 05.2024
Activities Coordinator
Aspire Behavioral Health
03.2023 - 09.2023
Senior Commercial Lines Account Associate
BXS Insurance
12.2019 - 01.2023
Senior Sales Associate
Luxottica/Sunglass Hut
05.2017 - 05.2018
Bachelor of University Studies - Child Psychology
University of Louisiana Lafayette
Graduated 2011 -
Opelousas Catholic High School
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