Sean O'Dwyer
Overland Park
Summary
Results-driven Sales and Marketing Representative known for productivity and efficiency in task completion. Specialize in customer relationship management, strategic planning, and market analysis. Excel in communication, teamwork, and adaptability to ensure goals are met with precision.
Overview
6
6
years of professional experience
Work History
Field Sales and Marketing Representative
TTI
Overland Park
08.2024 - Current
- Increased sales volume by $162k over 12 months
- Planned and executed promotional events and product demos
- Developed targeted marketing campaigns to effectively promote events and drive customer attendance
- Expanded brand awareness through strategic merchandising
- Designed custom merchandisers throughout store to enhance product visibility
- Interacted with customers to identify their needs and preferences directly to deliver tailored tool solutions that meet specific needs
- Managed inventory through down stocking and stock audits to ensure product availability
- Demonstrated proper use of power tools for customers and associates
Digital Marketing Intern
Cargill
Wayzata
06.2023 - 08.2023
- Executed sub-category email campaign targeting customers, increasing customer engagement
- Created Salesforce dashboard to analyze sub-category performance
- Used Salesforce to execute the campaign
- Utilized Google and Adobe analytics to analyze webpage usage
- Created charts and reports using Google and Adobe analytics, facilitating data-driven decision making
- Developed insights reports and recommendations to enhance visibility and performance of company webpages
- Developed one-point lesson documents to enhance training clarity
- Developed how to documents for new hires and trainees
- Presented capstone project to an audience of over 100 colleagues
Resident Assistant
Kansas University
Lawrence
08.2021 - 05.2023
- Primary educator and resource for residents within assigned community
- Managed community of ~35 students, fostering a supportive and inclusive environment.
- Delivered 24-hour assistance to residents, ensuring support and resources were readily available.
- Provided on-call support each week, addressing residents' requests.
- Assisted young college students with navigating campus life resources.
- Organized monthly traditions nights, enhancing community engagement and fostering connections among residents.
- Created and designed monthly informational bulletin boards, promoting participation in upcoming events and increasing resident awareness.
- Conducted safety checks and safety rounds.
- Assisted at emergency desk to support resident needs.
Customer Service & Delivery Associate
Home Depot
Maple Grove
06.2020 - 12.2022
- Coordinated on-site and off-site order deliveries, ensuring timely service and high customer satisfaction.
- Led delivery department for three months, overseeing operations and enhancing service quality.
- Trained 5 new delivery associates in online segment, improving team efficiency.
- Accurately create, pick, and prepare online orders for pickup
- Managed online orders and fulfillment.
- Completed online driving test for Home Depot deliveries.
- Operated forklifts to load and unload semitrucks at warehouse, ensuring efficient transportation of goods.
- Obtained certification for operating forklifts and reach trucks.
- Process returns and refunds for customers
Education
Bachelor of Science - Marketing (Analytics Focus)
University of Kansas
Lawrence, KS05-2024
Skills
- CRM software
- Market research
- Project management
- Inventory management
- Data visualization
- Analytical thinking
- Problem solving
- Time management
Timeline
Field Sales and Marketing Representative
TTI
08.2024 - Current
Digital Marketing Intern
Cargill
06.2023 - 08.2023
Resident Assistant
Kansas University
08.2021 - 05.2023
Customer Service & Delivery Associate
Home Depot
06.2020 - 12.2022
Bachelor of Science - Marketing (Analytics Focus)
University of Kansas