Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sean Reuter

Davenport,IA

Summary

Effective leader who is enthusiastic, self-motivated, reliable, responsible, dedicated, with a hardworking mentality. Detail oriented with strong organizational skills. Ability to adapt to professional challenges utilizing interpersonal skills and problem solve with a high degree of accuracy. Proactive team player well-known for creating positive workplace culture with high performance under pressure. Eager to further grow and excell with Sherwin-Williams.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Sales Coordinator

Sherwin Williams Co
01.2015 - Current
  • Set up appointments with potential and current customers to promote new products.
  • Maintaining up-to-date knowledge of products and services offered to customers.
  • Coordinate with other departments/facilities to provide smooth execution of sales.
  • Managed million dollar customer accounts and invoicing.
  • Provide guidance and direction to sales team members, offering assistance with any need at any time.
  • Provide customer service via E-mail/phones, process orders in order entry, open and close batches through Aurora and blending batches in PSR, invoicing orders with BOL's, shipping & receiving with fork truck certification. Spraying both powder and liquid panels for Sales Reps. and Customers.
  • Established 3 new customers
  • Developed and implemented strategies to increase sales and improve customer service
  • Assisted sales team members in developing customer relationships, and building customer loyalty
  • Built strong relationships with clients by following up on previous purchases and suggesting new products

Head Dispatcher

Straight Shot Express/Curran Transfer
05.2006 - 12.2014
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Tracked and reviewed schedules to maximize on-time performance, and minimize customer wait times.
  • Evaluated current operational processes to help develop, implement and improve practices.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Answered phone calls and responded to customer emails.
  • Scheduled deliveries and pickups according to customer needs.
  • Scheduled and organized delivery routes.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Communicated with customers to provide delivery updates and resolution.
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision and values
  • Received new orders, prepared documentation, and assigned personnel.
  • Reached out to potential businesses for leads
  • Organized and directed quarterly safety meetings in order to meet DOT requirements

Education

High School Diploma -

United Township High School/UTHS
East Moline, IL
05.2003

Skills

  • Scheduling
  • Customer Loyalty
  • Professional Development
  • Excellent Communication Skills
  • Improve Performance
  • Peer Training
  • Product Knowledge
  • Inventory Ordering
  • Customer Satisfaction
  • Customer Experience
  • Customer Support
  • Overcoming Obstacles

Accomplishments

-AP Champion

-Putting together spreadsheets for Reps./Customers

-Introducing Corob production to new hires

-Multitask to work around SW facility in peoples absence

-Bringing new customers on board for sales

-Having Reps. tell customers to come talk to me and that I will take care of them.




Certification

Fork Truck Cert. through Raymond Corp.

Timeline

Lead Sales Coordinator

Sherwin Williams Co
01.2015 - Current

Head Dispatcher

Straight Shot Express/Curran Transfer
05.2006 - 12.2014

High School Diploma -

United Township High School/UTHS

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Sean Reuter