Sean Sanders
Orlando,FL
Summary
Dedicated professional with strong skills in guest relations and problem resolution. Proven ability to enhance guest experiences through effective communication and reservation management.
Overview
5
5
years of post-secondary education
39
39
years of professional experience
Work History
Guest Service Representative
Rosen Hotels & Resorts
4000 Distination dr, FL
01.2026 - Current
- Assisted guests with check-in and check-out processes efficiently.
- Responded to guest inquiries and resolved concerns promptly.
- Managed reservations using hotel management software effectively.
Banquet Setup
Embassy Suites
Orlando, FL
08.2022 - Current
- Resolved any issues related to banquet setup by communicating effectively with supervisors, vendors and other stakeholders.
- Oversaw banquet setup, coordination, and breakdown for events, adhering to client specifications.
- Assisted in training new hires on policies related to banquet setup operations.
OPC
Holiday Inn Vacation Club
Orlando
07.2025 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Marketer
Marriott Vacation Club
Orlando
06.2021 - 10.2025
- Developed marketing strategies to promote vacation ownership opportunities.
- Collaborated with sales teams to enhance customer engagement initiatives.
- Conducted market research to identify trends and customer preferences.
Sales Marketer
Wyndham Vacation Ownership
Orlando, FL
08.2019 - 04.2021
- Developed marketing strategies to promote vacation ownership opportunities.
- Collaborated with sales teams to enhance customer engagement initiatives.
- Conducted market research to identify trends and customer preferences.
Insurance Agent
American Income Life Insurance Company
Pittsburgh, Pennsylvania
01.2012 - 08.2018
- Assisted clients in selecting appropriate insurance policies and coverage options.
- Conducted policy reviews to ensure comprehensive client understanding and satisfaction.
- Developed and maintained strong client relationships through regular communication.
Sales Associate
American Management Services
Pittsburgh, Pennsylvania
06.2006 - 08.2011
- Assisted customers with product selection and inquiries.
- Maintained store displays to ensure an appealing shopping environment.
- Processed transactions accurately using point-of-sale systems.
Sales Associate
Quigley Family Services
Pittsburgh, Pennsylvania
08.1998 - 08.2008
- Assisted customers with product selection and inquiries.
- Maintained store displays to ensure an appealing shopping environment.
- Assisted customers in selecting products and services tailored to their needs.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
Director of Resources
Northside Common Ministries
Pittsburgh, Pennsylvania
10.1987 - 08.2000
- Directed community outreach programs to enhance local engagement and support.
- Managed staff training and development initiatives for improved service delivery.
Education
Bachelor of Arts - History
Bologna University
08.1985 - 06.1990
Mt.lebanon Highschool
Pittsburgh, PennsylvaniaSkills
- Reservation management
- Guest relations
- Problem resolution
- Event coordination
Timeline
Guest Service Representative
Rosen Hotels & Resorts
01.2026 - Current
OPC
Holiday Inn Vacation Club
07.2025 - 01.2026
Banquet Setup
Embassy Suites
08.2022 - Current
Sales Marketer
Marriott Vacation Club
06.2021 - 10.2025
Sales Marketer
Wyndham Vacation Ownership
08.2019 - 04.2021
Insurance Agent
American Income Life Insurance Company
01.2012 - 08.2018
Sales Associate
American Management Services
06.2006 - 08.2011
Sales Associate
Quigley Family Services
08.1998 - 08.2008
Director of Resources
Northside Common Ministries
10.1987 - 08.2000
Bachelor of Arts - History
Bologna University
08.1985 - 06.1990
Mt.lebanon Highschool