Dynamic Senior Program Management Leader with 12+ years of experience driving cloud adoption and delivering complex technical solutions for top-tier Cloud Service Providers (CSPs).
Proven track record in leading high-availability initiatives and minimizing downtime for critical infrastructure programs, including GPU cluster deployments. Expertise in designing and scaling compute servers, ensuring reliable uptime, and delivering results under ambitious goals and timelines. Adept at managing cross-functional global teams to ensure timely and successful product delivery, with a focus on customer success. Known for delivering significant improvements in deployment efficiency and customer satisfaction through strategic program leadership and innovative technical solutions. Highly skilled in collaborating with engineering, sales, and senior management to execute on ambitious goals in fast-paced, matrixed environments.
Led global Technical Program Management for AI infrastructure deployments supporting Oracle’s largest Cloud Service Provider (CSP) customers.
• Directed complex GPU cluster programs for strategic clients including NVIDIA, Microsoft, and xAI, delivering production-ready infrastructure under aggressive timelines.
• Scaled TPM team operations across engineering, supply chain, and customer success, accelerating time-to-deployment by 50% and achieving
• Designed and implemented observability and telemetry tools to monitor deployment health and minimize downtime—reducing incident resolution time by 35% and increasing uptime to 99.99%.
• Streamlined cross-functional workflows, improving project delivery velocity by 20% while enhancing customer satisfaction by 25% based on post-deployment surveys.
Owned product strategy and roadmap for Oracle Exadata Cloud Service (ExaCS) and Oracle Cloud Database Service (DBCS), driving innovation and customer-centric growth.
• Defined and executed product direction across core services, aligning with market trends, customer needs, and Oracle’s broader cloud strategy.
• Partnered closely with engineering, field, and sales teams to prioritize features, accelerate delivery, and unlock new adoption pathways—resulting in a 30% increase in service utilization.
• Delivered executive-level briefings to Fortune 100 customers, translating complex technical capabilities into business value and influencing multi-million dollar buying decisions.
• Championed cross-functional alignment across product, engineering, marketing, and customer success to ensure a seamless experience from roadmap to production deployment.
Led a team of Solution Architects delivering scalable compute infrastructure and cloud migration strategies for Oracle’s strategic enterprise customers.
• Designed and deployed high-performance compute environments using Oracle Cloud VMware Solution (OCVS) and Exadata, enabling enterprise-grade performance, high availability, and secure cloud adoption.
• Provided hands-on guidance to customer engineering teams, building and optimizing infrastructure with Terraform, Kubernetes, and automation pipelines to meet aggressive deployment timelines.
• Streamlined complex migration workflows by integrating tooling and reusable templates—accelerating project completion by 15% and reducing configuration errors by 30%.
• Developed architecture best practices for compute provisioning, HA/DR, and operational readiness—contributing to Oracle’s global deployment playbooks.
Defined and led the outbound product strategy for Oracle Cloud Infrastructure (OCI), with a focus on accelerating enterprise adoption and driving measurable customer success.
• Acted as the voice of the customer across product, engineering, and marketing—translating real-world use cases into roadmap priorities and improving product–market fit.
• Partnered with engineering teams to influence the design of enterprise-grade features, ensuring OCI offerings met the performance, security, and scalability requirements of top-tier customers.
• Collaborated with product marketing to craft targeted messaging, solution briefs, and competitive positioning that resonated with enterprise buyers.
• Designed and delivered global technical enablement programs, equipping sales and solution engineering teams with the knowledge and tools to close strategic deals—resulting in improved win rates and faster sales cycles.
• Elevated customer engagement by developing content and tools tailored to enterprise personas, helping to position OCI as a trusted cloud platform for mission-critical workloads.
Managed strategic technical programs and enterprise relationships for VMware’s top-tier customers, including General Motors.
• Served as a trusted advisor to executive stakeholders, aligning multi-million-dollar cloud transformation initiatives with VMware’s product portfolio and long-term customer objectives.
• Orchestrated end-to-end delivery of complex infrastructure solutions—ensuring seamless integration across compute, storage, and virtualization platforms.
• Spearheaded high-impact cloud modernization projects, optimizing architecture and deployment workflows to reduce time-to-value by 15% for mission-critical workloads.
• Collaborated cross-functionally with engineering, support, and professional services teams to resolve technical roadblocks and accelerate adoption across global environments.