Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sean Shotts

Cornelius,NC

Summary

A professional and courteous individual with a great eye for detail and the ability to take the initiative. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Project Manager

SELF-EMPLOYED/ SHOTTS WIRED
10.2021 - Current
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed 3-4 projects simultaneously - which demanded prioritizing and detailed organization

Senior Network Administrator

City of Stow
12.2002 - 10.2021
  • Design, specify, configure, write, install, and maintain local area network hardware, software and telecommunications on personal computers, system software, applications, printers, servers, routers, bridges, switches, modems, cabling and internet service providers
  • Support and maintain 250+ clients city-wide, with all aspects of infrastructure needs
  • Uses Software Distribution and Patch Management Tools to ensure critical product and security patches are deployed to all users
  • Recommend and implement policy and procedures for network hardware and software acquisition, use, support, security, and back-up
  • Interface with vendors for escalated support and advanced product knowledge
  • Organize vendor meetings as deemed appropriate
  • Trains all clients on equipment usage
  • Placement of necessary steps to ensure confidentiality of sensitive information
  • Immediate availability and response to needs, questions and access to network operations, often requiring departmental communications and remote operation
  • Developed SOP for operations and security including written and oral instructions of use
  • Prepare and produce progress reports, studies, and procedures to expedite workflow and improve efficiency
  • Always up to date and abreast of new developments and technology
  • Review and monitor this for better efficiency and appropriateness for clients based on cost-effectiveness.

I.T. Consultant

Technical Employment Services
06.2001 - 12.2002
  • Contracted to Automated Packaging in Streetsboro, Ohio
  • Responsible to 1st, 2nd, and 3rd level help desk
  • Maintained network, desktops, applications included both Microsoft and Mac
  • Satisfied all software and hardware issues for 200+ end-users and clients
  • Traveled to multiple sites and buildings to assess, address and maintain network.

M.I.S. Support Technician

City of Stow
12.2000 - 12.2002
  • Administration and support to 250+ clients city-wide
  • Administered Exchange 5.5 mail server, domain controllers, file servers, proxy servers, and Arcserve backup software
  • Documented repair processes and helped streamline procedures for future technical support actions with cellular related issues
  • Coordinated and installed Netshield and McAfee client anti-virus software
  • Troubleshooting, testing, and certification of all cables and phone switch stations within 7 different city buildings
  • Edited and published website
  • Setup, configuration, and maintenance of the DTN weather satellite station.

Education

Coursework in Business Administration -

Kent State University
Kent, OH
01.1990

Coursework in Business Administration -

University of Akron
Akron, OH
01.1988

Skills

Project Management Skills:

  • Logistics Management
  • Work Flow Planning
  • Vendor Sourcing
  • Schedule Management
  • Technical Support
  • Resource Allocation
  • Project and Contract Management
  • Advanced problem solving

Essential IT Skills:

  • LAN/WAN
  • Cloud
  • CISCO
  • Juniper/Palo Alto
  • VeloCloud VMWare SDWAN
  • FrontPage
  • SSI Government Financial Software
  • Visio
  • VOIP
  • Sophos
  • New World Tyler
  • ILincs
  • Barracuda
  • Exchange Office 365 Administration
  • WATCHGUARD Body Cam Software
  • Group Policy
  • WSUS
  • Network Security/Firewalls

Certification

  • MCP
  • LEADS

Accomplishments

  • LEAN project manager.
  • Created city-wide program called Dollars and Sense. Responsible for multiple efforts to reduce costs within city - for taxpayers - including the decision to down-size a building.
  • Chosen to lead the Safety Center emergency services 24-7 operation. This includes Police, Fire and Dispatch.
  • Chosen to manage fleet of MDT’s within Safety Vehicles.
  • Chosen to manage all City cameras and Card Access programs.
  • Chosen to train all interns.

Timeline

Project Manager

SELF-EMPLOYED/ SHOTTS WIRED
10.2021 - Current

Senior Network Administrator

City of Stow
12.2002 - 10.2021

I.T. Consultant

Technical Employment Services
06.2001 - 12.2002

M.I.S. Support Technician

City of Stow
12.2000 - 12.2002

Coursework in Business Administration -

Kent State University

Coursework in Business Administration -

University of Akron

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Sean Shotts