Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sean Sizemore

Westminster,CA

Summary

Forward-thinking Operations Specialist with 25 years of expertise in information technology for healthcare sector businesses. Skilled in cultivating rapport with individuals to optimize project goals and output, resolving complex problems, and delivering innovative improvement strategies. Adept at leveraging technical knowledge and industry insights to drive operational efficiency and enhance organizational performance. Proven track record of implementing cutting-edge solutions to streamline processes, reduce costs, and improve overall business outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

IT Market Service Delivery Leader

Tenet Healthcare
11.2019 - 04.2024
  • Responsible for Information Services and local IT staff of 20 across four hospital sites (850 beds) within a designated Hospital Market. This included collaboration with Managed Service Teams, Local Hospital IS Field Services, Telecom, Local Data Center Operations, and Local Application Support.
  • Secured 1.5 million dollars of Modernization CAPEX to upgrade nearly 500 outdated WOW carts within market. The WOW cart fleet refresh saved the company over 120k annually for support.
  • Led market-wide initiative to lower expenses within local hospital IT cost centers, which resulted in over 519k per year in costs savings.
  • Managed the recovery of a major network and system outage that resulted to restoration of over 250 servers, data, and network services. This resulted in 24/7 cross-functional IT team collaboration that included making high-level decisions and prioritization of systems that were restored in-line with patient care criticality.
  • Championed the adoption of ITIL best practices within the support team, driving consistency in processes and improved service delivery.
  • Supported the execution of critical initiatives in collaboration with other Market Leadership such as C-suite leaders and directors, which included presentations for IT governance, Market on a page, and project updates.

Western Regional IT Director

KPC Promise Health Corporate
09.2010 - 10.2019
  • Managed a professional staff of 11 members that included 3 Clinical Analysts, Business Analyst, Programmer, 2 Network administrators, and 4 desktop techs for daily support and mission critical objectives
  • Established, planned, and administered the overall policies and goals for the information technology department
  • Coordinated with C-suite to analyze and prepare local IT budgets related to devices such as annual computer refresh, printer, and server upgrades when needed.

Regional Desktop Operations Manager

Providence Health Services
09.2009 - 10.2010
  • Managed 25 desktop staff and supervisors among 7 hospitals for over 6000 end-users in the California region
  • Responsible for annual performance reviews of desktop staff
  • Duties include weekly staff meetings and working in collaboration as a team to develop new ideas to help streamline desktop processes.

Western Regional IT Director

Success HealthCare
09.2004 - 10.2009
  • Oversee and maintained IT related operations for 5 LTAC hospitals in western region.
  • Managed local desktop staff and enforced company policies, standards, and procedures.
  • Attended weekly directors' meetings, and work side by side with hospital
  • Managed and implementation and training of all phone, network and hospital systems to staff and faculty.
  • Coordinated the completion of a new 2003 active directory infrastructure between western region facilities.
  • Supervised the implementation of a Meditech patient care system migration from CPSI for the west coasts hospitals
  • Responsible for the careful planning and implementation of Exchange 2003 upgrade across the region.
  • Duties involved administration of company-wide NetScreen firewalls and the deployment of security policies when necessary.
  • Distributed help desk requests among support staff. This also included follow-ups and second level technical assistance as needed.

Education

Bachelor's in Business Administration -

California Southern University
Orange County, CA
06.2017

Skills

  • Information Technology
  • Teamwork and Collaboration
  • Vendor Management
  • Project Management
  • Strategic Planning
  • Customer Service
  • Communication Skills
  • Mentoring
  • IT Service Management ITSM
  • Performance Improvement
  • Relationship Management
  • Customer Satisfaction
  • Adaptability and Flexibility

Certification

MCSE, ID-1680196

Timeline

IT Market Service Delivery Leader

Tenet Healthcare
11.2019 - 04.2024

Western Regional IT Director

KPC Promise Health Corporate
09.2010 - 10.2019

Regional Desktop Operations Manager

Providence Health Services
09.2009 - 10.2010

Western Regional IT Director

Success HealthCare
09.2004 - 10.2009

Bachelor's in Business Administration -

California Southern University

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Sean Sizemore