Sean Solis
San Juan
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Work-Study Assistant
UTRGV Records Management
Edinburg
10.2023 - Current
- Handled confidential information with discretion and integrity.
- Archived confidential material using established procedures.
- Assisted organizational efforts by filing, entering data and answering phones.
- Received and distributed mail, letters and packages.
- Broke down boxes for garbage and recycling.
- Provided service for collected bins of papers, files etc. of the UTRGV campus.
- Operated machinery for destruction of papers and files.
Support Operator
Teleperformance
Edinburg
08.2020 - 08.2021
- Take in calls and provide Customer Support for technology such as television and cell phones.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Assisted customers with installation of software, hardware and network troubleshooting issues.
- Resolved customer complaints in a professional manner.
Cashier
Cinemark Bistro
Edinburg
06.2019 - 03.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Cashier
One Stop Mini Mart
San Juan
01.2017 - 04.2018
- Achieved high productivity by processing cash, credit, debit, and voucher payments efficiently.
- Enhanced customer satisfaction through personalized assistance with purchases, product location, and rewards program enrollment.
- Helped customers find specific products, answering questions and offering advice.
- Increased sales and add-on purchases by actively promoting item options to customers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Education
Undergraduate - Computer Science
The University of Texas Rio Grande Valley
Edinburg, TX12-2026
High School Diploma -
IDEA San Juan College Prep
San Juan, TX05-2022
Skills
- Records management
- Data entry
- File management
- Data organization
- Document preparation
- Data confidentiality
- Data analysis
- Database management
- POS systems
- Order processing
- Cash drawer balancing
- Mail sorting and distribution
- File and record keeping
- Information security
- Microsoft Office
- Spreadsheet software
- Computer skills
- Analytical thinking
- Issue resolution
- Team collaboration
- Verbal and written communication
- Office equipment operation
- Analytical thinking
Languages
- English, Advanced
- Spanish, Intermediate
Activities Accomplishments
- AP Scholar - IDEA San Juan
Timeline
Work-Study Assistant
UTRGV Records Management
10.2023 - Current
Support Operator
Teleperformance
08.2020 - 08.2021
Cashier
Cinemark Bistro
06.2019 - 03.2020
Cashier
One Stop Mini Mart
01.2017 - 04.2018
Undergraduate - Computer Science
The University of Texas Rio Grande Valley
High School Diploma -
IDEA San Juan College Prep