Sean Steerforth

• Sourced and secured carrier capacity, balancing cost, service, and compliance requirements to ensure optimal supply chain performance.
• Developed and maintained strategic relationships with carriers through proactive communication and effective issue resolution.
• Negotiate rates and document decisions accurately in TMS tools.
• Coordinated with internal teams to manage exceptions, ensuring continuity of service and safeguarding customer satisfaction.

• Drive revenue through consultative sales; ranked #2 globally in conversion rate.
• Lead day-to-day operations including scheduling, payroll, and client experience.
• Coach and mentor staff, reinforcing quality and customer-focused operations.
• Analyze performance trends and implement process improvements.

Recognized as youngest Master Flexologist, demonstrating rapid professional growth and leadership.

• Conducted workshops for StretchLab’s Flexologist Training Program, enhancing understanding of biomechanics and safety standards.
• Mentored new Flexologists, evaluating performance to ensure high-quality service.