Lisa Joiner
Suamico
Summary
Dedicated and results-driven Broker Specialist with 20 years of experience in transportation and logistics operations. Extensive expertise in freight brokerage, carrier relations, load coordination, customer service, rate negotiation, and transportation management. Proven ability to build strong business relationships, secure transportation capacity, resolve service challenges, and ensure efficient freight movement while maintaining exceptional customer satisfaction. Seeking a new opportunity that offers continued professional growth, expanded leadership responsibilities, and the ability to contribute industry expertise within a dynamic and forward-thinking organization.
Overview
20
20
years of professional experience
Work History
Logistics Specialist
RUAN Transportation Management Systems Inc.
Green Bay, WI
07.2006 - 06.2026
- Coordinated freight movements between customers and carriers to ensure timely, efficient, and cost-effective deliveries.
- Built and maintained strong relationships with carriers, brokers, and customers to support long-term business partnerships and operational success.
- Negotiated transportation rates and secured carrier capacity to meet customer requirements while maximizing service and value.
- Monitored shipments from pickup through final delivery, proactively addressing and resolving service issues to maintain customer satisfaction.
- Maintained accurate transportation records, contracts, and shipment documentation in compliance with company standards.
- Collaborated with internal operations, customer service, and logistics teams to ensure seamless transportation execution.
- Utilized transportation management systems and reporting tools to monitor shipment performance, analyze operational metrics, and support business decision-making.
- Managed multiple freight transactions simultaneously while maintaining accuracy, efficiency, and attention to detail.
- Served as a trusted point of contact for customers and carriers, providing timely communication and problem resolution.
Education
Associate of Applied Science - Logistics And Supply Chain Management
Northeast Wisconsin Technical College
Green Bay, WIBachelor of Science - Logistics And Supply Chain Management
University of Wisconsin, Green Bay
Green Bay, WI2014
Skills
- Freight Brokerage
- Carrier Relations
- Load Coordination
- Transportation Operations
- Rate Negotiation
- Customer Service Excellence
- Capacity Procurement
- Shipment Tracking & Monitoring
- Contract & Documentation Management
- Transportation Management Systems (TMS)
- Problem Resolution
- Performance Reporting & Analysis
- Relationship Management
- Logistics Coordination
Timeline
Logistics Specialist
RUAN Transportation Management Systems Inc.
07.2006 - 06.2026
Associate of Applied Science - Logistics And Supply Chain Management
Northeast Wisconsin Technical College
Bachelor of Science - Logistics And Supply Chain Management
University of Wisconsin, Green Bay