Sean Styron
Louisville,KY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Lead Technician
Crawford Entertainment Systems
Louisville, KY
03.2020 - Current
- Utilized advanced diagnostic tools to assess system performance and recommend enhancements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Assistant Support Manager
Walmart
Louisville, KY
11.2019 - 03.2020
- Assisted store manager in completion of daily tasks.
- Gained valuable experience working in a retail environment interacting with team members and customers.
- Collaborated with team members to ensure efficient inventory management and restocking processes.
Technician
Nextgen Technologies, Inc.
Summerville, SC
03.2012 - 07.2019
- Wired for security, audio/video, networking, telephone, lighting, and whole home control
- Serviced and maintained home integration systems
- Worked with customers to ensure they received the best products and services possible
Install/Service Technician
Mastec
Summerville, SC
03.2011 - 03.2012
- Install and integrate Directv satellite systems into homes.
- Service existing Directv systems.
- Learned to be self-sufficient, working alone in the field
Maintenance Utility
Salisbury by Honeywell
North Charleston, SC
06.2007 - 03.2011
- Perform preventative maintenance in an industrial plant.
- Gained experience in welding, pipe fitting, chain/pulley systems, and operating heavy machinery
Communications
US Army National Guard
North Charleston, SC
11.2003 - 11.2009
- Held many job titles and responsibilities while in the National Guard including cable technician, fiber technician, and network administrator.
- Gained foundational knowledge in communications
Education
High School Diploma -
Goose Creek High School
Goose Creek, SC05.2004
Skills
- System maintenance
- Troubleshooting
- Multitasking and organization
- Written/Verbal communication
- Customer interaction
- Customer service
- Workload management
- User training
Timeline
Lead Technician
Crawford Entertainment Systems
03.2020 - Current
Assistant Support Manager
Walmart
11.2019 - 03.2020
Technician
Nextgen Technologies, Inc.
03.2012 - 07.2019
Install/Service Technician
Mastec
03.2011 - 03.2012
Maintenance Utility
Salisbury by Honeywell
06.2007 - 03.2011
Communications
US Army National Guard
11.2003 - 11.2009
High School Diploma -
Goose Creek High School