Sean Toledo
Davenport,FL
Summary
Aspiring sports professional seeking a dynamic internship position. Bringing a solid grasp of sports event management, strong communication skills, and a proven record of delivering exceptional customer service. Ready to leverage my passion and dedication for sports to make a positive impact as a sports intern.
Overview
3
3
years of professional experience
Work History
Merchandise Specialist
Orlando Magic And Orlando Solar Bears
10.2022 - Current
- Provided personalized assistance to customers in locating sports merchandise, creating a positive and immersive in-store experience reflective of their team passion.
- Promoted team products and campaigns, enhancing the sports-centric atmosphere in-store through compelling brand messaging to shoppers.
Park Operations Lead
Miami Seaquarium
06.2021 - 09.2022
- Collaborated with supervisor to train new hires, coordinate special events and shows, and actively contributed to crowd control efforts by monitoring participant activity and enforcing safety rules.
- Ensured Operations team compliance with protocols, procedures, and regulations, while actively assisting in park emergencies and responding promptly to First-Aid calls.
Education
Bachelor of Science - Sports Management
Florida International University
Miami, FL07.2024
Associate of Arts -
Miami Dade College
Miami, FL2021
High School Diploma -
Sports Leadership And Management Academy (SLAM)
Miami, FL2018
Skills
- Sports Knowledge
- Event Management
- Time Management
- Guest Relations
- Communication
- Leadership
- Teamwork
- Bilingual (English and Spanish)
Volunteer Experience
NFL Pro Bowl | Orlando, FL | 2024
- Contributed to the overall fan experience by assisting in crowd control, seating arrangements, and addressing fan needs.
- Sustained a positive and enthusiastic demeanor, contributing to the overall energy and excitement of the NFL Pro Bowl while delivering outstanding service and embodying the values of the organization
Florida International University Athletics, Facilities & Game Operations | Miami, FL | 2023-2024
- Collaborated with the facilities team to ensure the proper setup and breakdown of equipment and facilities for various athletic events.
- Assisted in the coordination of game-day operations, including pre-game preparations, halftime activities, and post-game procedures.
- Assisted in the management of crowd control and fan engagement during athletic events, enhancing the overall spectator experience.
- Demonstrated a strong commitment to the success of the athletics department through flexibility, reliability, and a proactive approach to assigned tasks.
Timeline
Merchandise Specialist
Orlando Magic And Orlando Solar Bears
10.2022 - Current
Park Operations Lead
Miami Seaquarium
06.2021 - 09.2022
Bachelor of Science - Sports Management
Florida International University
Associate of Arts -
Miami Dade College
High School Diploma -
Sports Leadership And Management Academy (SLAM)
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