Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Tooley

Matawan

Summary

Dedicated and hard-working individual with a strong focus on customer service. Excellent problem-solving skills and adept at efficiently resolving issues using various tools. Thrives in high-pressure environments and consistently delivers results. Successful in training employees and fostering cohesive team development. A team player at heart, but also capable of working independently when necessary.

Overview

7
7
years of professional experience

Work History

Network Operations Technician

Crown Castle USA
2019.06 - Current
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Ran cabling and installed data drops for new node installations.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Traveled to remote office locations to install nodes and implement client software rollouts.
  • Worked with outside vendors for fiber installations and service.
  • Conducted regular audits of network devices to ensure compliance with industry standards and best practices.
  • Collaborated with cross-functional teams to design and implement efficient network infrastructures.
  • Facilitated seamless integration of new technology into existing networks through careful planning and execution of migration strategies.
  • Supported end-users in resolving connectivity issues, enhancing overall user satisfaction rates.
  • Diagnosed complex technical issues using advanced troubleshooting tools and techniques, expediting resolution times.
  • Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
  • Dressed and installed fiber cabling and hardware.
  • Configured and installed various devices including but not limited to: Ciena 6500, Ciena 8110, Adva OS-V8 and all comparable Adva Switches, and juniper switches
  • Worked in a fast paced rapidly changing environment.
  • Utilized various testing equipment extensively such as an RFC tester, OTDR, DWDM OTDR, light meter, scope, OFI, as well as larger orders such as 40 gig or 100 gig services.

Soil Technician

Atlantic Engneering Laboratories
2018.08 - 2019.06
  • Travel to Various construction sites all over New Jersey to observe, inspect, and grade quality of soil.
  • Nuclear Gauge Operator
  • use Nuclear Density Gauge to test compaction, moisture, and density of all different types of soil and asphalt.
  • observe all backfilling of soil or digging of footing bottoms for foundations of buildings.
  • Write detailed reports of my findings and pass or fail project based on reports.

Assistant Store Manager

Valvoline Instant Oil Change
2017.05 - 2018.08
  • Trained and managed associates in customer service and sales techniques.
     
  • Maintained an exceptionally clean, customer-friendly and well-run automotive  department.
  • Coached the team on effective upselling and cross-selling methods.
  • Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Performed Oil changes and preventative maintenance on customer vehicles 

Education

High School Diploma -

Old Bridge High School
Matawan, NJ
2016

Skills

  • Self-motivated
  • Strong verbal communication
  • Hand tools
  • Preventive and reparative maintenance
  • Works well independently
  • Good judgment
  • Job shop experience
  • Fast learner
  • Punctual
  • Network Troubleshooting
  • Data Center Operations
  • Hardware Installation
  • OSPF routing
  • Networking Hardware Installation
  • Hardware Inventory Management
  • Preventive Maintenance
  • Switches and routers
  • Problem-Solving
  • Multitasking
  • Reliability
  • Team Collaboration
  • Analytical Thinking

Timeline

Network Operations Technician

Crown Castle USA
2019.06 - Current

Soil Technician

Atlantic Engneering Laboratories
2018.08 - 2019.06

Assistant Store Manager

Valvoline Instant Oil Change
2017.05 - 2018.08

High School Diploma -

Old Bridge High School
Sean Tooley