Sean Tully

• Monitored entry and exit points, ensuring compliance with safety and security standards to maintain a secure environment.
• Implemented best practices for security, scalability, and maintainability across operations.
• Conducted regular walk-throughs of facility grounds to identify suspicious activity and mitigate potential hazards.
• Monitored patron behavior to identify and de-escalate conflicts, fostering a safe and enjoyable atmosphere.
• Enforced venue policies and regulations to uphold order during events.
• Trained new staff on safety protocols and emergency response procedures.
• Utilized exceptional interpersonal skills to professionally diffuse altercations.

• Greeted customers and provided excellent customer service.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Provided drink suggestions to customers based on their preferences.
• Verified age eligibility by checking identification cards before alcohol service. for proof of age prior to serving alcohol beverages.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Effectively multitasked within a fast-paced environment.
• Helped prepare bar area by assisting in setting up for service shift. up the bar for service shift.
• Developed good working relationships with fellow employees through effective communication.
• Performed opening and closing duties including restocking supplies.

• Perform home remodeling, carpentry, and general repair projects.
• Assisted with framing, drywall installation, and finishing tasks on projects.
• Completed carpentry work, including installation of crown molding and wood flooring, enhancing overall project quality.
• Prepared job sites by clearing debris and organizing materials, ensuring efficient workflow during projects.
• Managed time effectively to complete tasks independently in fast-paced environment.
• Develop practical troubleshooting and mechanical problem-solving skills.
• Assist with automotive maintenance and mechanical repairs.

• Delivered exceptional customer service, enhancing customer satisfaction in fast-paced retail environment.
• Assisted customers in selecting tools and hardware, ensuring they found appropriate home improvement products.
• Resolved customer concerns through effective communication, improving overall customer experience.
• Defused customer concerns through active listening and empathy.
• Develop extensive knowledge of construction tools, equipment, and repair materials.

Office of the Insurance Fraud Prosecutor (OIFP) – Investigative Intern
150 Hours

• Assisted investigators in reviewing insurance fraud case materials and legal documentation to support case preparation.
• Examined insurance claims and investigative records, identifying potential fraud indicators to aid ongoing investigations.
• Developed knowledge of common insurance fraud schemes, including identity theft, staged accidents, vehicle theft fraud, body shop fraud, arson for profit, and catalytic converter theft.
• Gained experience handling confidential information with professionalism and attention to detail.
• Learned investigative procedures used by prosecutors and detectives during insurance fraud investigations.
• Enhanced analytical thinking, document review, research, and communication skills in a professional law enforcement environment.

• Assisted bartenders with drink preparation and managed inventory to ensure stock availability.
• Coordinated with kitchen and wait staff to enhance customer service experience.
• Executed tasks efficiently in high-volume restaurant to support smooth operations. in a high-volume restaurant.
• Supported efficient service by delivering orders to customers promptly.
• Managed multiple time-sensitive responsibilities while maintaining attention to detail.