Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing successful project implementation with technical solutions. Adept at analyzing system performance and working with a diverse group of stakeholders to maximize the success of technology services, increasing optimal user experience to the ultimate benefit of company and customers.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Water Supply Superintendent - Chief
Golden State Water Company
Rancho Cordova, CA
10.2022 - Current
Serves as the Chief Water Treatment Operator for the water system(s) per California State Water Resources Control Board (SWRCB) definition.
Develop and implement preventative maintenance programs for all water supply facilities, including well treatments and rehabilitations, reservoir cleanings and inspections, pump and motor overhauls, pump and motor efficiency tests, and SCADA.
Review, monitor, and modify as needed the Field Data Collection reports from the field collection database.
Analyze groundwater levels and reports any significant variances to management.
Act for the General Manager as directed.
Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
Water Distribution Superintendent
Golden State Water Company
Rancho Cordova, CA
04.2014 - 09.2022
Developed, configured and implemented the companywide rollout of Mobile Workforce Management Work Order system, including collaborating and coordinating with other company Superintendents.
Developed and maintained an effective employee relations plan; supervise and evaluate the performance of assigned personnel.
Spearheaded companywide meter register replacement over multiple CSAs working with multiple departments meeting project deadlines.
Communicates both orally and written, with local government officials, company management and staff, customers, CPUC, and others.
Water Treatment Plant Operator/Distribution Operator
Golden State Water Company
Rancho Cordova, CA
06.2005 - 03.2014
Communicates both orally and written, with local government officials, company management and staff, customers, CPUC, and others.
Complied with all safety standards and practices as they pertain to equipment, facility operations and chemical handling.
Collected water samples to test alkalinity, hardness, and residual levels.
Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Prepared reports and documentation related to plant operations.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ
06.2006
Skills
Project Management - Companywide Mobile Workforce Management configuration and implementation Managed the implementation schedule to maximize success of the application
Defective Meter Register Replacement program - occurred over multiple Customer Service Areas Worked to schedule contractors and partnered with internal departments and affiliates to create host upload files for the Company billing to avoid billing impacts to customers
SCADA trouble shooting and recommendations - working with the SCADA team to increase end user experience, maximize reporting efficiencies and water treatment applications
CA State Water Resources Control Board - Water Treatment Certification - T4
CA State Water Resources Control Board - Water Distribution Certification - D4
Certification
CA State Water Resources Control Board - Water Treatment Certification - T4
CA State Water Resources Control Board - Water Distribution Certification - D4
Timeline
Water Supply Superintendent - Chief
Golden State Water Company
10.2022 - Current
Water Distribution Superintendent
Golden State Water Company
04.2014 - 09.2022
Water Treatment Plant Operator/Distribution Operator