Sean Wales
Toney,AL
Summary
Professional automotive executive and experienced operations management, with a proven track record in new construction home sales and management. 20 Years experience in new automotive dealership management and operations. 8 Years experience in Operations Management. 6 Years experience in new home sales. Demonstrates expertise in sales management, customer relations, and financial oversight, consistently achieving high standards and results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Operations Manager
Eagle 1 Metal Roofing Supply
06.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Manufacturer and retailer of Metal Roofing and Custom Metal Fabrication.
- Increased production and profitability by 100% within 3 years.
General Manager
Garage Door Access
07.2017 - 06.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed all aspects of this start-up from securing location, hiring employees, equipment, inventory and obtaining business licenses.
Sales and Marketing Manager
Compass Homes
05.2015 - 05.2017
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Sales and design of custom homes, built on clients own land.
- Cost analysis and P & L.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
General Manager
Clemons Auto Group
01.2012 - 04.2015
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed day to day operations of the dealership.
- Increased sales and finance income by 35% in the first year.
- Proficient in all dealership management positions including, Finance, Sales, Service and Office.
Sales Manager
Hunter Homes
06.2008 - 07.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed three developments selling new construction homes.
- Increased sales revenue by developing and implementing effective sales strategies.
- Successfully built out and sold three communities with a staff averaging 15 new construction home sales per month.
General Sales Manager
Mercedes Benz of Huntsville
06.2003 - 07.2008
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales and finance profitability by 70% within the first year.
- Mercedes Benz U.S.A. Platinum Certified
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Proficient in all Dealership Management positions.
General Manager
Clemons Auto Group
06.1999 - 07.2003
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Multi franchise dealership, increased sales and finance profits by 200% within 24 months
- Proficient in all management positions. Finance , Sales, Service and Office.
- In charge of day to day operations of the facility, with 30 employees.
General Sales Manager
Shottenkirk Inc. Auto Group
06.1991 - 07.1999
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Successful and Proficient in several management positions.
- Sales Manager, Finance Manager, Desk Manager, Closer, Trainer, General Sales Manager.
- Top Performer
- Multi-Franchise Dealership
Education
High School Diploma -
Homer Hanna High School
Brownsville, TX05.1988
No Degree - Finance
South Texas Tech
Harlingen, TX05.1990
Real Estate License - Real Estate
National School of Real Estate
Huntsville, AL03-2008
Skills
- Operations management
- Staff training
- Staff management
- Inventory management
- Project management
- Policies and procedures implementation
- Project management abilities
- Customer relationship management (CRM)
- Delegation
- Retail operations management
- Business development
- Forecasting and scheduling
- Negotiation
- P&L management
- Financial management
- Operational efficiency
- Operations monitoring
Accomplishments
- Earned the “Mercedes Benz Platinum Certified” Award in 2003 for Mercedes Benz of America.
Certification
- N.A.D.A. Dealership Management, Clemons Auto Group - 2001
Mercedes Benz Platinum Certified
Mercedes Benz Platinum Certified
Timeline
Operations Manager
Eagle 1 Metal Roofing Supply
06.2019 - Current
General Manager
Garage Door Access
07.2017 - 06.2019
Sales and Marketing Manager
Compass Homes
05.2015 - 05.2017
General Manager
Clemons Auto Group
01.2012 - 04.2015
Sales Manager
Hunter Homes
06.2008 - 07.2012
General Sales Manager
Mercedes Benz of Huntsville
06.2003 - 07.2008
General Manager
Clemons Auto Group
06.1999 - 07.2003
General Sales Manager
Shottenkirk Inc. Auto Group
06.1991 - 07.1999
High School Diploma -
Homer Hanna High School
No Degree - Finance
South Texas Tech
Real Estate License - Real Estate
National School of Real Estate
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