Sean Williams

• Assisted servers with heavy tray carries during rushes, speeding order delivery to tables.
• Cleared and reset 20+ dining tables per shift using color-coded trays to maintain service flow.

• Greeted and seated guests according to reservation system, reducing wait confusion during peak shifts.
• Coordinated table rotations with servers to maintain steady table turnover and balanced server loads.
• Monitored dining room flow during service and adjusted seating to minimize backlog and idle tables.

• Processed customer returns and exchanges following company policy, reduced backlog in returns queue.
• Handled cash register transactions and processed refunds with company POS, reducing transaction disputes at checkout.
• Greeted and engaged shoppers on the sales floor, converting walk-ins into repeat customers through personalized service.

• Managed closing sanitation checklist and completed deep-clean tasks so inspections passed without findings.
• Coordinated ticket flow with servers during dinner rush to prioritize time-sensitive orders and reduce late plates.

• Maintained fitting room cleanliness and organized returned items to speed restocking and reduce shrink.
• Engaged walk-in customers with targeted product knowledge, increasing add-on accessory purchases at register.

Minor: Japanese

Gpa:2.68