Sean Winston
Boise
Summary
- Results driven, hands on operations leader with extensive experience overseeing daily operations of a high volume quick lube facility.
- Skilled in managing high volume service environments and delivering efficient, customer focused service.
- Years of experience managing inventory and optimizing workflows.
- Reliable self-starter with the ability to understand, prioritize, and complete assigned tasks independently or as part of a team.
Overview
22
22
years of professional experience
Work History
Owner/Operator
Mobil 1 Lube Express/Chinden Lube Express
01.2023 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and supervised staff in automotive service procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Developed promotional strategies to increase customer engagement and retention rates.
- Oversaw inventory management, ensuring optimal stock levels for seamless operations.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Operations Manager
Mobil 1 Lube Express
06.2010 - 01.2023
- Streamlined daily operations, enhancing service delivery and customer satisfaction.
- Implemented training programs, improving staff performance and efficiency.
- Analyzed operational workflows, identifying areas for process improvement.
- Developed and maintained inventory management systems to optimize stock levels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Store Manager/ Lead Lube Technician
Shell Rapid Lube- Boise
03.2004 - 06.2010
- Supervised daily operations to ensure efficiency and high-quality customer service.
- Trained and mentored staff on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to align with business needs and maximize productivity.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Assisted with hiring, training and mentoring new staff members.
Education
Centennial High School
Boise, IDBoise State University
Boise, IDSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Inventory management
- Payroll processing
- Cost management
- Cashflow management
- Strong work ethic
- Customer service
- Schedule management
- Personnel management
Timeline
Owner/Operator
Mobil 1 Lube Express/Chinden Lube Express
01.2023 - Current
Operations Manager
Mobil 1 Lube Express
06.2010 - 01.2023
Store Manager/ Lead Lube Technician
Shell Rapid Lube- Boise
03.2004 - 06.2010
Centennial High School
Boise State University