Sean W. Phillips
Lyman,SC
Summary
Accomplished Identity Management Engineer with extensive experience at Dell Technologies, specializing in directory services management and role-based access control. Proven ability to drive innovative technology solutions and enhance identity governance through strategic collaboration and effective problem-solving. Demonstrated leadership in complex technical design and implementation, resulting in significant improvements in productivity and security.
Overview
21
21
years of professional experience
Work History
Identity Management Engineer / Cloud Services Engineer
Werner Enterprises / Baylor Trucking
02.2023 - Current
- Provided solutioning, technical design, and lead implementation for Baylor Trucking’s acquisition by Werner
- Created documentation for new support teams to managed the acquired company
- Work with other IT teams in the organization to help create solutions in Identity Management for their particular online products, using tools like OKTA, Delinea, and Microsoft Entra
Information Technology Manager
Werner Enterprises / Baylor Trucking
09.2019 - 02.2023
- Worked with the various department and vendors to design and implement technology solutions to improve productivity
- Provided all levels of support on all technology platforms, using tools ranging from SEQUEL (AS400 reporting) to PowerShell Scripting
- Maintained Dell Network infrastructure as well as NEC Telephony system
Systems Integration Senior Advisor
Dell Technologies
04.2013 - 09.2019
- Provided enterprise level solutioning for a variety for platforms with the Microsoft suite of products, specializing in Exchange, Active Directory, and Microsoft 365
- Provided technical design and solutions for mergers and acquisitions as well as Active Directory assessments, using a variety of tools such as PowerShell and Quest Software tools
Network Integrator
Integral Solutions Group
11.2010 - 04.2013
- Specializing in Microsoft Exchange Server and Windows Server Environments
- Design Exchange Infrastructures and perform migrations for various companies ranging from small business to enterprise level
- Act as advanced technical support for all clients Exchange Systems
- Perform support for various organizations in the SouthEast
- Maintain Customer Server and Network Infrastructure
- Manage Customer Backups
- Configure Virtual Servers utilizing VMWare
IT Engineer
Acumen IT
11.2008 - 11.2010
- Maintain Windows-Based Servers and Network Equipment for approximately 35 different companies in Greenville, Spartanburg, Asheville and Columbia Areas
- Manage users in an Active Directory environment
- Install updates via WSUS
- Manage backups with Backup Exec and Mozy Pro
- Troubleshoot all LAN and WAN issues as well as providing complete tiered support for end-users
Network Administrator
The Greenville News / Asheville Citizen-Times
10.2007 - 10.2008
- Maintain 70 Windows 2000/2003 servers (38 in the Greenville Datacenter and 32 in the Asheville Datacenter) as well as vendor specific software on these servers
- Manage 600 users in an Active Directory environment
- Install updates with SMS
- Manage daily and weekly backups using Veritas Backup Exec
- Create and manage VPN collections on Cisco 3000 Concentrator
- Troubleshoot all LAN and WAN issues
- Install point to point T1 connections in distribution and remote centers
- Provide escalated end-user support for IT Help Desk
Senior Network Engineer
TCI Tire Centers, LLC
08.2003 - 10.2007
- Configure and maintain 50 Windows 2000/2003 servers (38 servers in the Duncan Datacenter and 12 servers in the Allen, TX hot site) as well as install vendor specific applications on these servers
- Maintain 1000+ users and computers in an Active Directory environment
- Manage three Exchange 2003 Servers (two server quorum, one hot site backup)
- Create and manage e-mail accounts and public folders in Exchange 2003 using Server 2003 Active Directory Tools and VBScript
- Manage daily and weekly backups using Veritas Backup Exec
- Manage Cisco Call Manager Express telephony solution, as well as training for end-users on this system
- Create and deploy both desktop and laptop system images
- Create and manage VPN collections on Cisco 3000 Concentrator
- Deploy AT&T Managed Internet Services as well as assist stores in troubleshooting both LAN and WAN issues
- Provide escalated end-user support for IT Help Desk
- Provide end-user training for new employees
Education
High School Diploma -
Bob Jones Academy
Greenville, SC05-1994
Skills
- Directory services management
- Role-based Access control
- Attribute-based Access control
- Active Directory management
- Identity synchronization
- Identity governance
Technicalbackgroundandcertifications
MCP# 3254973, Microsoft Certified Solutions Expert: Productivity Charter Member, Microsoft Certified Solutions Expert: Communication, Microsoft Certified Solutions Expert: Messaging, Microsoft Certified IT Professional: Enterprise Administration, Microsoft Certified IT Professional: Enterprise Support Technician, Willing to become certified in any needed or desired areas
Timeline
Identity Management Engineer / Cloud Services Engineer
Werner Enterprises / Baylor Trucking
02.2023 - Current
Information Technology Manager
Werner Enterprises / Baylor Trucking
09.2019 - 02.2023
Systems Integration Senior Advisor
Dell Technologies
04.2013 - 09.2019
Network Integrator
Integral Solutions Group
11.2010 - 04.2013
IT Engineer
Acumen IT
11.2008 - 11.2010
Network Administrator
The Greenville News / Asheville Citizen-Times
10.2007 - 10.2008
Senior Network Engineer
TCI Tire Centers, LLC
08.2003 - 10.2007
High School Diploma -
Bob Jones Academy
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