Sean Yeo
Bryant,AR
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Dog Daycare Attendant
Camp Happy Tails
Bryant
04.2022 - Current
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Streamlined check-in/check-out processes for clients, providing efficient service while maintaining thorough documentation of pet stays.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Communicated professionally with pet owners via phone, email, and text.
Dog Daycare Attendant
The Salty Dawg
04.2021 - 08.2021
- Cared for pets during owners' absences
- Maintained clean and orderly play yards, kennels and cages
- Cleaned and sanitized equipment and surfaces to protect animal and staff health
- Fed and watered animals in care, following special diets and regular medication administration schedules
- Assessed animals for injury and illness
- Bathed and groomed pets using gentle techniques
- Scheduled grooming and veterinary appointments for animals.
Education
Bachelor of Science in Agricultural Business And Management -
Arkansas State University
State University, ARHigh School Diploma -
The Baptist Preparatory
Little Rock, AR05.2022
Skills
- Problem-Solving
- Equipment Disinfection
- Microsoft Office
- Physical Condition Monitoring
- Customer Service
- Critical Thinking
- Decision Making
- Customer Communication
- Teamwork and Collaboration
- Relationship Building
References
• Drew Johnson, current manager at Camp Happy Tails. Contact: +1 (501) 860-3353
• Dennis Grant, senior staff member at Camp Happy Tails. Contact: +1 (501) 486-6119
Timeline
Dog Daycare Attendant
Camp Happy Tails
04.2022 - Current
Dog Daycare Attendant
The Salty Dawg
04.2021 - 08.2021
Bachelor of Science in Agricultural Business And Management -
Arkansas State University
High School Diploma -
The Baptist Preparatory