Seana Murphy
Savers Thrift Store
LASCRUCES,NM
13
years of professional experience
Retail Management Professional experienced in training and mentoring staff to exceed sales targets and enhance operational efficiency. Achieved business growth through effective team collaboration and adaptability in changing retail environments. Focused on fostering positive customer experiences and optimizing inventory management.
Work History
Retail Sales Manager
8 Years 7 Months- Led team to achieve sales targets through effective training and performance management.
- Developed and implemented promotional strategies to enhance customer engagement and drive revenue growth.
- Analyzed sales data to optimize inventory management and streamline operational efficiency.
- Cultivated a positive shopping environment by maintaining high standards of store presentation and customer service.
- Mentored staff on best practices in retail operations, enhancing team productivity and morale.
- Collaborated with cross-functional teams to coordinate community outreach events, increasing brand visibility.
- Enhanced employee onboarding processes, ensuring consistency in training and adherence to company policies.
Manager
2 Years- Led cross-functional teams to enhance operational efficiency and drive process improvements.
- Developed training programs for staff, fostering skill development and knowledge retention.
- Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
- Analyzed sales data to identify trends, adjusting strategies to maximize profitability.
- Oversaw performance metrics, ensuring adherence to company standards and policies.
- Coordinated with vendors to streamline procurement processes and improve supply chain logistics.
- Managed workforce scheduling, aligning staffing levels with business demands for improved service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
GED
Associates of Business Management - Business Operations
Skills
Sales expertise
Customer engagement
Retail operations
Strong work ethic
Team supervision
Delegating work
Client relations
Upselling strategies
Cash handling
Store opening and closing
Critical thinking
Work delegation
Driven work ethic
Accomplishments
- Supervised team of 36 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 6 in the development of Community engagement.
Timeline
Retail Sales Manager
Savers Thrift Store
01.2018 - CurrentRead More
Manager
Walmart
02.2014 - 02.2016Read More
TVI
Associates of Business Management from Business Operations
Read More
TVI
GED
Read More