Seana Pursley
Grand Rapids,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Effective at prioritizing tasks and problem-solving to achieve the desired results.
Overview
9
9
years of professional experience
Work History
Market Trainer
Valvoline Instant Oil Change
Grand Rapids, MI
09.2019 - Current
- Increased employee retention rates by implementing ongoing professional development opportunities.
- Maintained up-to-date knowledge of industry developments by participating in professional associations, attending meetings, and engaging in continuous learning opportunities.
- Established a positive learning environment that fostered open communication and active participation during training sessions.
- Provided coaching and mentoring to employees.
- Reinforced safety procedures and shop compliance during daily store training.
- Reviewed store operations and guided teammates through service workflows.
- Monitored performance of staff members post-training to ensure successful implementation of skills learned.
- Created and maintained reports tracking progress of team members.
- Coached personnel on how to effectively use new technologies introduced into the marketplace.
- Facilitated onboarding activities for new hires in the market.
Manager
Subway
Grand Rapids, MI
06.2017 - 09.2019
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules, and monitored performance.
- Recruited, interviewed, and hired new employees.
Education
High School Diploma -
Cedar Springs High School
Cedar Springs05-2014
Skills
- Team building and motivation
- Goal setting and achievement
- Coaching and mentoring
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Career development
- Training analytics
- Active listening
- Team leadership
- Critical thinking
- Sales techniques training
- Train-the-trainer
- Employee engagement
Timeline
Market Trainer
Valvoline Instant Oil Change
09.2019 - Current
Manager
Subway
06.2017 - 09.2019
High School Diploma -
Cedar Springs High School