Sean Eisner
Covington,KY
Summary
Account Management and Account Executive with over 10 years of experience in SaaS, specializing in managing complex B2B portfolios. Proven track record of driving revenue growth through strategic account planning and consultative selling. Expertise in building long-term client relationships and collaborating cross-functionally to deliver measurable value.
Overview
10
10
years of professional experience
Work History
Account Executive
Tireweb
06.2025 - Current
- Grew sales by 40% by selling E-commerce solutions including Online Portals, Websites, and Tire Search Widgets to wholesale and retail partners
- Prospected, qualified, and closed new business while expanding existing accounts through consultative analysis of client needs
- Owned the full sales cycle for new and existing Tireweb customers, from discovery and solution design through close and expansion
- Partnered with customers to modernize digital presence, enhancing online inventory visibility and boosting customer engagement
- Collaborated with Product, Engineering, and Marketing teams to ensure successful implementation and adoption of solutions
- Built strong executive-level relationships and positioned Tireweb as a long-term strategic partner
Senior Customer Success Manager
Presto Sports
01.2023 - 01.2025
- Managed 150+ SaaS clients across collegiate athletics, achieving high satisfaction and driving platform adoption
- Drove revenue growth through successful renewals and expansions, delivering tailored value-based solution recommendations
- Partnered with internal teams to deliver seamless onboarding, support, and feature adoption
- Executed strategic engagement programs that deepened customer relationships and enhanced product usage
Client Services Supervisor
CDK Global
02.2021 - 12.2022
- Acted as primary liaison between clients and internal stakeholders, facilitating customer feedback to shape product improvements.
- Led and developed team of 12 technical support professionals, enhancing accountability and operational excellence
- Conducted performance reviews, coaching, and training to enhance service metrics and strengthen team effectiveness
Client Success Manager
CDK Global
07.2016 - 02.2021
- Managed a portfolio of over 120 clients, achieving a retention rate of more than 100%.
- Drove 23% growth in upsells and add-on services through strategic account planning
- Maintained a consistent 100% Net Promoter Score (NPS) through high-touch client engagement.
- Monitored customer health metrics to proactively mitigate churn and enhance lifetime value
Education
Bachelor of Business Administration -
Northern Kentucky University
Highland Heights, KYMaster of Science - Supply Chain Management
Northern Kentucky University
Highland Heights, KYSkills
- Account Executive Sales
- Full-Cycle Sales
- B2B SaaS
- E-commerce Solutions
- Online Portals
- Websites
- Search Widgets
- Pipeline Generation
- CRM Management & Reporting
- Consultative Selling
- Negotiation
- Revenue Growth
- Client Relationship Management
- Sales Forecasting
- Client Onboarding
- Cross-Functional Collaboration
- Data Analysis
Timeline
Account Executive
Tireweb
06.2025 - Current
Senior Customer Success Manager
Presto Sports
01.2023 - 01.2025
Client Services Supervisor
CDK Global
02.2021 - 12.2022
Client Success Manager
CDK Global
07.2016 - 02.2021
Bachelor of Business Administration -
Northern Kentucky University
Master of Science - Supply Chain Management
Northern Kentucky University