Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sean Kenneth Cabales

Caloocan City,Metro Manila

Summary

Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail-oriented.

Overview

8
8
years of professional experience

Work History

Online Customer Service Assistant

Personal Business
Quezon City, Metro Manila
01.2020 - 06.2025
  • Assisted customers with inquiries and resolved issues promptly.
  • Managed inventory levels and organized stock for efficient access.
  • Processed transactions accurately using point-of-sale systems.
  • Provided product information to help customers make informed decisions.
  • Handled returns and exchanges following company policies effectively.
  • Engaged with customers to foster positive relationships and loyalty.
  • Provided product knowledge to customers through effective communication.

Clerk Intern

Manulife
Quezon City, Metro Manila
12.2017 - 03.2018
  • Assisted in processing customer requests and inquiries efficiently.
  • Maintained accurate records using company software and databases.
  • Collaborated with team members to ensure smooth office operations.
  • Supported document preparation and filing for various departments.
  • Handled incoming and outgoing correspondence promptly and professionally.
  • Organized office supplies and equipment to enhance workspace efficiency.
  • Resolved customer complaints promptly and courteously.

Education

Bachelor of Science - Business Administration Major in Financial Manage

National University
Quezon City
03-2018

High School Diploma -

Mystical Rose School
Caloocan City
03-2014

Skills

  • Customer service
  • Point-of-sale systems
  • Inventory management
  • Transaction processing
  • Product knowledge
  • Customer relationship management
  • Proficient in Microsoft Office (Word, Excel, Powerpoint)

Languages

English
Professional
Tagalog
Professional

Timeline

Online Customer Service Assistant

Personal Business
01.2020 - 06.2025

Clerk Intern

Manulife
12.2017 - 03.2018

Bachelor of Science - Business Administration Major in Financial Manage

National University

High School Diploma -

Mystical Rose School

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