Sean Kyle Nino Wayne Go
Clearwater
Summary
Customer-focused professional with experience in fast-paced service environments, cash handling, and team leadership. Known for delivering exceptional customer service, maintaining accuracy under pressure, and upholding high standards of cleanliness and operational efficiency. Strong background in retail management and hospitality with a proven ability to communicate clearly and support guest needs.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Starbucks
07.2024 - Current
- Accurately prepared high-volume orders while maintaining product quality and speed.
- Followed strict sanitation guidelines to ensure a safe and clean workspace.
- Anticipated customer needs and delivered welcoming, personalized service.
- Operated registers efficiently, managing cash and digital payments with accuracy.
Sales Associate/Manager
Surf Style Retail
07.2023 - 01.2025
- Enhanced store operations by supervising staff and assigning daily responsibilities.
- Ensured accurate financial records while adhering to cash-handling standards.
- Resolved customer concerns swiftly, significantly boosting guest satisfaction levels.
- Created an organized and appealing retail space for an enjoyable shopping experience.
Digital Marketing
Proof Lounge & Bar
02.2023 - 05.2023
- Managed business social media accounts on Instagram and Facebook, promoting brand visibility.
- Coordinated events and handled customer reservations to enhance user engagement and satisfaction.
- Developed engaging multimedia content that strengthened online community and increased follower engagement.
Education
Bachelor of Science (B.S.) - Operations Management
University of San Carlos
Cebu City, PhilippinesSkills
- Customer Service Excellence
- Cash Handling & POS Operation
- Multitasking & Time Management
- Inventory & Stock Control
- Conflict Resolution
- Team Leadership
- Attention to Detail
- Friendly & Approachable Demeanor
Timeline
Barista/Cashier
Starbucks
07.2024 - Current
Sales Associate/Manager
Surf Style Retail
07.2023 - 01.2025
Digital Marketing
Proof Lounge & Bar
02.2023 - 05.2023
Bachelor of Science (B.S.) - Operations Management
University of San Carlos
AWARDS
Employee of the Quarter, Surf Style (2023), Recognized for exceptional customer service, reliability, and leadership.