Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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SEAN ROBLES-BALZA

Tampa

Summary

Motivated and dynamic college student with strong communication skills and a passion for technology, consistently delivering exceptional customer service. Committed to pursuing a successful career path while excelling in various roles, gaining valuable experience and acquiring new skills. Eager to contribute positively to any team environment and adapt quickly to challenges, ensuring personal growth and organizational success. Enthusiastic about leveraging technology and knowledge to enhance customer experiences and drive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Best Buy
10.2025 - 01.2026
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays, ensuring compliance with visual standards and promotional guidelines.
  • Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Catering Associate

Fusion Gourmet Delight
12.2022 - 10.2025
  • Assisted in food preparation and presentation for diverse catering events.
  • Coordinated logistics for event setups, ensuring timely service delivery.
  • Engaged with clients to understand catering needs and preferences.
  • Maintained cleanliness and organization of kitchen and serving areas.

Restaurant Waiter

Margaritas Mexican Resturant
11.2022 - 05.2025
  • Provided prompt and attentive service to enhance customer dining experience.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Adapted to fast-paced environment, managing multiple tables efficiently during peak hours.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.

Education

Associate of Arts - Cyber Security

Hillsborough Community College
Tampa, FL
07-2027

Skills

  • Customer Assistance
  • Beginner Coder
  • Team Player
  • Great Tech Knowledge
  • Gaming Knowledge
  • Comic Book Knowledge
  • Pop-Culture Knowledge
  • Sales Methods
  • Product Knowledge
  • Computer Skills
  • Upselling
  • Customer service
  • Strong multitasking
  • Time management
  • Attention to detail
  • Order management
  • Salesmanship

Certification

  • Cisco Certified Support Technician Cybersecurity
  • Adobe Certified Professional in Visual Design using Adobe Photoshop

LANGUAGES

English | Native
Spanish | Native

Timeline

Retail Sales Associate

Best Buy
10.2025 - 01.2026

Catering Associate

Fusion Gourmet Delight
12.2022 - 10.2025

Restaurant Waiter

Margaritas Mexican Resturant
11.2022 - 05.2025

Associate of Arts - Cyber Security

Hillsborough Community College