Searra Lambert
Coventry,RI
Summary
Proactive Paralegal-Case Manager with extensive experience in legal case management, client interactions, and document accuracy. Skilled in customer service, product knowledge and inventory management from food service roles. Bringing strong work ethic, effective communication, and problem-solving skills, seeking new opportunities to advance career.
Overview
3
3
years of professional experience
Work History
Paralegal-Case Manager
Rob Levine & Associates: The Lawyers For The Injured And Disabled
01.2022 - 06.2024
- Managed scheduling of calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Contributed to successful case outcomes through detailed investigative work and evidence gathering.
Herbalife Store Associate
The Sweet Spot
10.2021 - 12.2021
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Provided exceptional customer service by assisting customers with product selection, answering queries, and addressing concerns.
- Developed in-depth knowledge of Herbalife products, including their benefits and uses, to provide accurate information and recommendations to customers.
- Assisted in managing inventory levels, including stocking shelves, monitoring product expiration dates, and gathering information for new stock orders.
- Contributed to daily store operations, including opening and closing procedures, maintaining cleanliness, and ensuring compliance with store policies and procedures.
Server/Bartender
PVD Pizza
06.2021 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Coventry High School
Coventry, RI2019
Skills
- Strong Work Ethic
- Multitasking
- Case Management
- Exceptional customer service
- Effective communication
- Problem-solving
Timeline
Paralegal-Case Manager
Rob Levine & Associates: The Lawyers For The Injured And Disabled
01.2022 - 06.2024
Herbalife Store Associate
The Sweet Spot
10.2021 - 12.2021
Server/Bartender
PVD Pizza
06.2021 - 11.2021
Coventry High School
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