Adept at fostering teamwork and ensuring efficient operations, with a keen eye for detail and a commitment to quality service.
Overview
13
13
years of professional experience
Work History
CEO
Zae’s Tennis Picks
02.2021 - 02.2024
Accumulated over $8M in clientele profits since December 2021
Achieved company growth by implementing strategic plans and streamlining operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Fostered strong relationships with industry partners to expand business opportunities.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Orchestrated company-wide digital transformation, enhancing data analytics capabilities and operational agility.
Sales Lead Manager
Famous Footwear
11.2024 - Current
Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
Effectively presented information to customers and responded to questions.
Attended weekly meetings to discuss and optimize strategies.
Analyzed market trends and competitor activities to identify new business opportunities and areas for improvement.
Picker
Amazon Warehouse
08.2020 - 11.2024
Moved item to conveyor belt
Team Member
UPS
06.2016 - 05.2020
Scanned & processed orders/packaging
Mailing
Cashier
Indexing files
Front Desk Receptionist/Temp
American Anesthesiology
01.2016 - 11.2018
Indexed files of company clientele
Answered incoming phone calls
Scanned company files for storage
Responsible for letting people in and out of the building
Signing off for packaging and tellers
Human Resources Junior Assistant/Intern
Symtech Corporation
01.2014 - 07.2016
Organized and filed sensitive documents, shredding when needed
Boxed, and labeled paper files for storage
Scanned sensitive 2015-2016 terminated employee files for digital database
Populated Excel Spreadsheets from sensitive payroll data
Updated non-sensitive fields in the HR Payroll system
Created new folders for 67 new hires
Assisted with auditing monthly insurance invoices
Other office duties included Email management, stamping and scanning mail
Deliver Driver
Donovan's Dish
05.2013 - 05.2016
Prep and deliver food
Gas company vehicles
Load and prep vans for weekend events, weddings, and catering
Stocker
Food Lion
10.2011 - 04.2013
Stock isles with store items
Block aisles to make sure everything is two items deep and placed in its proper position
Close the store
Education
General -
Wake Tech Community College
Fayetteville, NC
12.2018
Skills
Microsoft Word
PowerPoint
Publisher
Excel
Typing
Office equipment
Writing
Editing
Soldering
Welding
Drilling
Time Management
Customer Service
Team Leadership
Attention to Detail
Digital Marketing ($8M in revenue)
Additional Information
Participated in First Robotics League, won 8th place of 50 total teams in U.S Team Roboforce #2055, Attended M.T.C. (Military Training Core) Received a Medal of Honor Rank: Cadet Position: Squad Leader, Security guard: (M.T.C.) Church fundraising event, Performed in the Youth Philharmonic Symphony, Raleigh, NC, All City Choir participant (Plano, Texas), Microsoft Proficiency: Word, PowerPoint, Publisher, and Excel, Typing Skills: 65+ WPM, Knowledge of office equipment, Writing and Editing, Soldering, welding and drilling experience, Weight Training, Singing/songwriting, Musician: Vocalist, Guitarist, Pianist & Trombone