SEBASTIAN ACOSTA
Cma Cgm
Chesapeake,VA
9
years of professional experience
Very versatile and adapts to changing conditions with a resourceful and hardworking mindset. Dedicated to business success and eager to learn more to develop skills to advance professionally. Good multitasking and problem solving abilities. Detail oriented and always striving for perfection.
Work History
Customer Service Professional
1 Year 4 Months- Managed customer booking requests, ensuring accurate vessel space allocation and timely confirmation updates.
- Resolved shipment inquiries by tracking cargo status, transit milestones, and delivery exceptions.
- Coordinated documentation workflows, verifying bills of lading, manifests, and compliance requirements.
- Processed booking amendments, cancellations, and schedule changes while maintaining service accuracy.
Service Advisor
1 Year 9 Months- Greeted customers and addressed their needs in a professional manner
- Provided accurate estimates of repair costs, labor times and parts prices to customers
Server
2 Years- Assisted in training new servers
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Took orders from customers accurately and in a timely manner
Real Estate Agent
1 Year- Advised clients on market conditions, prices, mortgages, legal requirements and related matters
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions
Cook
1 Year- Supervised and trained kitchen staff on proper preparation techniques.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Server, Food Expo
1 Year 5 Months- Responded efficiently to guest inquiries and complaints in a professional manner.
- Circulated within assigned areas to assess and address customer needs, as effective and efficient as possible.
Education
High School Diploma
Skills
Customer service
Effective communication
Problem solving
Attention to detail
Adaptability
Calm and professional under pressure
Documentation and reporting
Multitasking capacity
Timeline
Customer Service Professional
Cma Cgm
06.2025 - CurrentRead More
Service Advisor
Tesla
09.2023 - 06.2025Read More
Server
TopGolf
06.2021 - 06.2023Read More
Real Estate Agent
Better Homes and Gardens Real Estate
02.2021 - 02.2022Read More
Cook
Chick-fil-A
08.2019 - 08.2020Read More
Server, Food Expo
Cinema Cafe Edinburgh
03.2018 - 08.2019Read More
Grassfield High School
High School Diploma
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Tidewater Community College
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