Sebastian Benitez
Westampton,NJ
Summary
Adaptable Shift Supervisor known for enhancing productivity and efficiency in team operations. Proven ability to manage cash handling and inventory while maintaining high customer service standards. Ready to leverage leadership skills to support business growth and operational success.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Mount Holly, New Jersey
07.2022 - 07.2024
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Beauty Advisor
Sephora
Marlton, New Jersey
09.2024 - 11.2024
- Created a positive shopping experience for each customer through effective communication skills.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Participated in training sessions to stay updated on product knowledge.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Shift Supervisor
Starbucks
Mount Holly, New Jersey
07.2024 - Current
- Supervised daily operations and maintained smooth workflow in high-traffic environment.
- Managed inventory levels and ensured product availability for customer demands.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Supervised and led employees to maintain productivity and customer service levels.
- Coached team members to increase productivity and reduce workplace accidents.
- Handled emergency situations with composure and in accordance with company guidelines.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Education
High School Diploma -
Rancocas Valley Regional High School
Mount Holly, NJ06-2023
Bachelor Of Business Administration (BBA) -
Arizona State University
Online12-2028
Skills
- Team leadership
- Cash handling
- Inventory management
- Customer service
- Performance coaching
- Time management
- Product education
- Staff training and motivation
- Goal oriented
- Adaptability and flexibility
- Continuous improvement
- Teamwork and collaboration
- Sales and upselling
- Spanish fluency
Timeline
Beauty Advisor
Sephora
09.2024 - 11.2024
Shift Supervisor
Starbucks
07.2024 - Current
Barista
Starbucks
07.2022 - 07.2024
High School Diploma -
Rancocas Valley Regional High School
Bachelor Of Business Administration (BBA) -
Arizona State University