Sebastian Castillo

• Led strategic initiatives to enhance client engagement and satisfaction.
• Developed customized consulting solutions tailored to client needs and industry trends.
• Mentored junior consultants, fostering skill development and knowledge sharing.
• Analyzed market data to identify growth opportunities and inform business strategies.

• Supervised dining room operations to ensure exceptional guest experiences.
• Trained and mentored junior servers in customer service best practices.
• Coordinated with kitchen staff to streamline order delivery and enhance efficiency.
• Managed table assignments and reservations to optimize seating arrangements.

• Supervised daily operations, ensuring exceptional customer service and satisfaction.
• Trained and mentored staff on food safety and service protocols.
• Managed inventory levels, minimizing waste through efficient stock control methods.
• Developed and implemented staff schedules, optimizing workflow during peak hours.

• Led team in executing sales strategies to enhance customer engagement and retention.
• Trained and mentored junior sales consultants on product knowledge and best practices.
• Analyzed market trends to identify opportunities for product promotion and sales growth.
• Collaborated with management to develop innovative marketing campaigns targeting potential clients.

• Assisted customers with product selection and informed them about brand heritage.
• Managed inventory levels and organized merchandise displays to enhance shopping experience.
• Processed sales transactions accurately and efficiently using point-of-sale systems.
• Collaborated with team members to maintain store presentation and cleanliness standards.

Certified Information Technology

• Microsoft Word

•Microsoft PowerPoint

• Digital Design

•Digital design Marketing

•Microsoft Exel