Sebastian Flores
Lynnwood,WA
Summary
Dynamic retail professional with a proven track record at Fred Meyer Jewelers, excelling in customer service and sales expertise. Recognized for analytical thinking and teamwork, I effectively managed inventory and enhanced customer satisfaction through personalized service. Committed to maintaining safety standards while driving sales and fostering a collaborative environment.
Overview
11
11
years of professional experience
Work History
Jewelry Sales Associate
Fred Meyer Jewelers
Lynnwood, USA
08.2024 - Current
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers and provided excellent customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Retail Sales Associate
Guitar Center
Tacoma, USA
03.2023 - 09.2024
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Greeted customers upon entering the store and provided assistance.
- Used product knowledge to suggest items to match client needs.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Retail Sales Associate
Skechers
Tacoma, USA
05.2022 - 07.2023
- Maintained updated records of inventory, sales, orders, returns.
- Provided product knowledge to customers on different styles of shoes.
- Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
- Demonstrated exceptional problem solving skills when dealing with customer complaints or issues.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Demonstrated knowledge of current fashion trends and shoe technology to enhance customer satisfaction.
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
- Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.
Caterer
Mama Stortini's
Puyallup, WA
03.2019 - 09.2021
- Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
- Ensured proper storage of food items prior to catering events.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
- Observed food safety and sanitation protocols to reduce germ spread.
Warehouse Associate
Amazon
02.2020 - 10.2020
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Handled hazardous materials safely following prescribed regulations.
- Used digital database to keep records of units and stock moved.
Fruit Expert
Edible Arrangements
Tacoma, WA
01.2019 - 09.2020
- Recorded results of inspections and maintained certificates by preparing reports and other documentation.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized trends in customer buying behavior that could be used for targeted advertising campaigns.
- Educated leads about package prices, benefits and terms of purchases.
- Discarded any expired or spoiled food items according to established guidelines.
- Operated kitchen equipment safely, including slicers and blenders.
- Inspected supplies, equipment, or work areas to ensure conformance to established standards.
Flores Landscape
Family Own Business
Lakewood, WA
01.2014 - 09.2019
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Decorated gardens, paths and beds with stones or plants.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Applied fertilizers and pesticides according to safety regulations.
- Cut grass in even lengths with power mowers or hand shears.
- Answered customer questions regarding care and general knowledge of landscape.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Transported plants, turf and other materials to designated areas for installation.
- Inspected property for signs of damage or infestation from pests or weeds.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Provided proper upkeep of planters, paved areas or other grounds features.
Education
Bachelor of Arts - Music
Evergreen State College
Olympia, WA04.2025
High school diploma - Automotive Engineering
Clover Park Technical College
Lakewood, WA04-2021
Lakes Highschool
Lakewood, WASkills
- Analytical thinking
- Money management
- Teamwork and collaboration
- Strong communication skills
- Adaptable and flexible
- Safety and cleanliness standards
- Attention to detail
- Honest and dependable
- Brand representation
- Sales expertise
- Register opening and closing
- Sales floor organization
- Cash register operation
- Exceptional customer service
- Retail sales
- Food service
- Customer service
- Food safety
- Sales professional
Timeline
Jewelry Sales Associate
Fred Meyer Jewelers
08.2024 - Current
Retail Sales Associate
Guitar Center
03.2023 - 09.2024
Retail Sales Associate
Skechers
05.2022 - 07.2023
Warehouse Associate
Amazon
02.2020 - 10.2020
Caterer
Mama Stortini's
03.2019 - 09.2021
Fruit Expert
Edible Arrangements
01.2019 - 09.2020
Flores Landscape
Family Own Business
01.2014 - 09.2019
Bachelor of Arts - Music
Evergreen State College
High school diploma - Automotive Engineering
Clover Park Technical College
Lakes Highschool
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