Sebastian Garcia
Tallahassee,FL
Summary
Skilled professional with a proven track record at Starbucks, adept in coffee expertise and exceptional customer service. Leveraged food preparation and safe handling skills to enhance customer satisfaction and compliance. Excelled in team collaboration and problem-solving, significantly improving service efficiency. Conversant in Spanish, offering personalized and professional customer interactions.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Tallahassee, FL
04.2023 - Current
- Operated cash registers to process customer payments.
- Created complex, hand-crafted beverages based upon customer preferences.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Retail Sales Associate
Michaels Arts and Crafts
Vero Beach / Tallahassee , FL
10.2021 - 04.2023
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Used product knowledge to suggest items to match client needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Front Service Clerk
Publix Grocery Store
Palm Beach Gardens, FL
11.2018 - 09.2020
- Delivered updated and accurate information in response to guest inquiries.
- Informed regular customers of new products or services and price changes.
- Conducted price checks on items when requested by customers.
- Stocked shelves with new merchandise as needed during shifts.
- Provided excellent customer service by answering questions about products and services.
- Assisted in the return of carts and baskets to designated areas, maintaining store front appearance.
Education
High School Diploma -
Alexander W. Dreyfoos
West Palm Beach06-2021
Skills
- Food preparation
- Safe food handling
- Team player
- Cash handling
- Positive and professional
- Problem-solving
- Coffee expertise
- Graphic design
- Excellent communication skills
- Exceptional customer service
- Conversant in Spanish
Languages
Spanish
Limited
Timeline
Barista
Starbucks
04.2023 - Current
Retail Sales Associate
Michaels Arts and Crafts
10.2021 - 04.2023
Front Service Clerk
Publix Grocery Store
11.2018 - 09.2020
High School Diploma -
Alexander W. Dreyfoos
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