Managed domestic and international sales of aviation parts, building and maintaining relationships with MROs, airlines, and corporate flight departments. Identified new business opportunities, negotiated pricing, and coordinated logistics to ensure timely delivery. Consistently exceeded sales targets through strategic prospecting and personalized client solutions.
Customer Service Rep
Sheltair Aviation
02.2021 - 01.2025
Provided VIP client service while driving revenue through fuel and service upselling, cross-selling, and new customer acquisition. Managed multi-channel communications, coordinated service requests, and promoted Sheltair’s offerings across multiple airport locations to secure repeat and transient business.
Store Associate
CVS Pharmacy
02.2020 - 02.2021
Assisted high volumes of customers during the COVID-19 pandemic, ensuring safe and efficient transactions while maintaining health protocols. Provided product guidance, managed inventory inquiries, and resolved issues with empathy and professionalism in a high-pressure environment.