Sebastian Granda
Miramar
Summary
Dedicated and customer-focused, excelled at C.B. Smith as a Student Concessions Worker, enhancing customer satisfaction through exceptional service and maintaining cleanliness. Demonstrated proficiency in cash handling and effective communication, contributing to a positive and efficient team environment. Achieved a consistent record of resolving customer complaints swiftly, underlining a commitment to professionalism and courtesy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Concessions Worker
C.B. Smith
10.2023 - Current
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Responded to customer complaints to help resolve issues.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Accurately operated cash register to process customer payments.
- Consistently provided friendly service to promote better customer engagement.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Education
Bachelor of Science - Biochemistry
Florida International University
Miami, FL04-2028
High School Diploma -
Somerset Academy Charter High School
Pembroke Pines, FL06-2024
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Cash handling proficiency
- Basic math
- Effective communication
- Food handling
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Student Concessions Worker
C.B. Smith
10.2023 - Current
Bachelor of Science - Biochemistry
Florida International University
High School Diploma -
Somerset Academy Charter High School
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