Sebastian Guichard
Austin,TX
Summary
Adept at enhancing guest experiences and streamlining operations, I excelled at Hops & Thyme by mastering reservations management and fostering strong interpersonal relationships. My proactive approach in guest relations and server support significantly improved service efficiency, showcasing my ability to lead with confidence and collaborate effectively with teams.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Hops & Thyme
Lakeway, TX
08.2022 - 04.2023
- Took reservations over the phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
Food Runner
Hops & Thyme
Lakeway, TX
08.2022 - 04.2023
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Checked all dishes before delivering them to ensure quality standards were met.
Education
GED -
Lake Travis High School
3324 Ranch Rd 620 S, Austin, TX 7873805-2026
Skills
- Team Collaboration
- Telephone reception
- Reservations Management
- Server Support
- Menu management
- Guest Relations
- Seating arrangements
- Strong interpersonal skills
- Impression management
Accomplishments
- 4.0 Grade Point Average
- Top 1% in the world at chess
- Ap Scholar with Distinction
- Worked a job as early as 13 years old
- Honor Roll
Certification
- Business Management Certificate
- Business Law Certification
Timeline
Host
Hops & Thyme
08.2022 - 04.2023
Food Runner
Hops & Thyme
08.2022 - 04.2023
- Business Management Certificate
- Business Law Certification
GED -
Lake Travis High School
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