Summary
Overview
Work History
Education
Skills
Bodybuilding
Content Creator
Timeline
Generic

Sebastian Gutierrez

Sarasota,Florida

Summary

Proven track record in enhancing customer satisfaction and loyalty, notably at Ana's Painting LLC, through expert problem-solving and active listening. Fluent in Spanish and English, adept at managing workloads and client relationships, significantly contributing to repeat business and product development through insightful consumer feedback analysis.

Overview

3
3
years of professional experience

Work History

Customer Relations Manager

Ana's Painting LLC
01.2023 - Current
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Examined and maintained interior/exterior trimming, painting & fixtures

Customer Service Sales Representative

Hertz Car Rental
12.2021 - 10.2022
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high volume, ensuring timely response and effective resolution to all customer concerns.

Personal Trainer

Self Employed Services
01.2023 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.

Education

High School Diploma -

Sarasota High School
Sarasota, FL
05.2018

Skills

  • Positive Attitude
  • Fluent Bilingualism - Spanish & English
  • Reliability
  • Active Listening
  • Goal Setting
  • Problem-Solving
  • Customer Relationship Management
  • Workload Management

Bodybuilding

  • 2023 Summer Shredding Tampa National Champion
  • 2023 NPC Mel Chancey Champion
  • 2023 National Bodybuilder Athlete

Content Creator

  • Photography Creator
  • Videography Creator

Timeline

Customer Relations Manager

Ana's Painting LLC
01.2023 - Current

Personal Trainer

Self Employed Services
01.2023 - Current

Customer Service Sales Representative

Hertz Car Rental
12.2021 - 10.2022

High School Diploma -

Sarasota High School

Similar Profiles

CREATE PROFILE
Sebastian Gutierrez