Sebastian Guzman
Hillside ,NJ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Fruit Republique
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Barista Trainer
Fruit Republique
06.2020 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
Education
Associate of Arts - Accounting
Union County College
Cranford, NJ05-2026
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Order Taking
- Performance Improvements
- Customer service
- Money handling
Timeline
Assistant Manager
Fruit Republique
03.2023 - Current
Barista Trainer
Fruit Republique
06.2020 - Current
Associate of Arts - Accounting
Union County College
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