Sebastian Lewis
New Bremen,OH
Summary
With a proven track record with many of my employers, I excel in customer relations and inventory management, demonstrating strategic problem resolution and exceptional team collaboration. My experience spans various roles, enhancing operational efficiency and customer satisfaction. I'm committed to continuous learning, always aiming to exceed employer expectations with precision and a proactive approach.
Overview
4
4
years of professional experience
Work History
Printing Folder Assistant
Post Printing
Minster, OH
07.2024 - 11.2024
- Operated automated equipment to fold paper into predetermined shapes and sizes.
- Monitored production processes and adjusted machine settings as necessary.
- Assisted with troubleshooting mechanical problems on folding machinery.
- Assisted in loading and unloading material onto the feeders and off-loaded finished product from the outfeed conveyor belts.
Warehouse Technician
Horizon Oxygen & Medical Equipment
San Diego, CA
01.2024 - 03.2024
- Performed preventative maintenance, troubleshooting, and repairs on medical equipment.
- Conducted safety inspections on all medical equipment per protocol standards.
- Maintained accurate records of service calls and repair activities for each piece of equipment.
- Loaded outbound vehicles with shipments as per customer orders.
Online Grocery Associate
Walmart
Santee, CA
07.2023 - 12.2023
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Provided customer support for technical issues related to the online ordering process.
- Researched products and pricing to ensure accuracy of orders.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
Cashier
Wendys Fast Food
New Bremen, OH
08.2022 - 10.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Server
Bolly's
New Bremen, OH
09.2022 - 07.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Cashier
Santee Drive-in Swap Meet
Santee, CA
06.2020 - 08.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
Some College (No Degree) - Cyber Security
Southern New Hampshire University
Hooksett, NHGoogle Cybersecurity Professional Certificate - Cyber Security
Coursera
RemoteSkills
- Strategic Problem Resolution
- Physical Strength and Stamina
- Detail-Oriented
- Committed To Continuous Learning
- Clean Driving Record
- Able to Lift up to 80 Pounds
- Reaction Time and Speed
- Inventory Management
- Storage Area Maintenance
- Accuracy and precision
- Team collaboration
- Written and verbal communication
- Customer relations
- Multitasking and organization
Timeline
Printing Folder Assistant
Post Printing
07.2024 - 11.2024
Warehouse Technician
Horizon Oxygen & Medical Equipment
01.2024 - 03.2024
Online Grocery Associate
Walmart
07.2023 - 12.2023
Server
Bolly's
09.2022 - 07.2023
Cashier
Wendys Fast Food
08.2022 - 10.2022
Cashier
Santee Drive-in Swap Meet
06.2020 - 08.2020
Some College (No Degree) - Cyber Security
Southern New Hampshire University
Google Cybersecurity Professional Certificate - Cyber Security
Coursera
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